Talk Talk - speed drop

diamond99

I was with tiscali when Talk Talk took them over,with tiscali i got 2mg & when talk talk took over my speed went up to 3mg. but last sunday 10th july my router kept losing dsl & internet light went red. monday morning every thing back to normal except for my speed down 1 meg, rang talk talk they tested my line & speed test & said i could only get 2mg where i live & told me to buy a new router off them £35. the router i have got is a netgear dgn2000 & only about 2 years old. no problem with router before & ok now. i think they have dropped my speed but will not admit to it, Talk Talk customers beware !!!! they give you good speed when you join them but after a while they drop your speed. iam not under contract with them so will find a better isp, bt infinity due in my area next spring will wait till then.

xegec

a brand new talk talk router sold at ebay uk at £5, (with postage less than tenner)

rbj44cd

Hi
I'm with TT and 'up to' speeds! This speed varies from under 2 to just over3 mbs. I am 2 miles from the exchange. TT say my line can only sustain 3 mbs. I think I should pay a proportion of my 8 megs not the whole rental.
rbj44cd

macman

rbj44cd wrote: »

Hi
I'm with TT and 'up to' speeds! This speed varies from under 2 to just over3 mbs. I am 2 miles from the exchange. TT say my line can only sustain 3 mbs. I think I should pay a proportion of my 8 megs not the whole rental.
rbj44cd

So which part of 'up to 8Mbps' do you not understand? Even the mighty Charles Dunstone cannot overide the basic laws of physics i'm afraid.