Buying car from dealer - deal verbally agreed now wants deposit?

Flyboy152

s_b wrote: »

from a dealers prospective............
customer negotiates terms of sale
dealer accepts
customer leaves deposit (non returnable as stated on invoice)
dealer does work customer specifies
customer comes makes sure work to agreed standard pays outstanding balance drives away (or receives deposit back if not to required standard)
everything clearly written down on original deposit form with full details of customer,time of collection,all work to be done etc
there must be some right car sales places out there if they dont do basic stuff like this

Monies are refundable less any cost incurred by seller (a point that was resolved a few days ago)

bottom line is if you dont want to do a deal dont negotiate and walk away its so bad manners

The OP has not walked away, he needed to discuss it with with his partner; so not bad manners at all.

If you're looking for an example of bad manners, it is the old days of the less professional sales executive, where the customer is pressured into buying a car, by being made to feel emasculated because, "you need to check with the little woman? What are you a man or a mouse?", or pushed into buying, by being told the deal only stands for that moment; practices that should be rejected as complete nonsense.

s_b

Monies are refundable less any cost incurred by seller (a point that was resolved a few days ago)

sorry
i must have missed the law courts ruling:rotfl:
at my gaff you sign the form to commit or you dont sign and go walk
if you want to argue im denying the consumer his rights then its all written down for him to see a deposit is a contract to buy and is not negotiable
ive just booked a hotel room,guess what the small print says;)

Grovis

Thanks for the replies. I will follow the advice of going down in person and paying a deposit with everything confirmed in writing. Salesman wanted to take details over the phone which didn't sit right with me from a "comeback" perspective. Why the worry? Because it took me 30 mins to get near the potential deal I wanted! I will still negotiate giving £500 deposit though. I am not looking to bully them into keeping the car aside without a deposit, so if they sell it in the mean time then that's my problem. £100 seems fair.

motorguy

Grovis wrote: »

Thanks for the replies. I will follow the advice of going down in person and paying a deposit with everything confirmed in writing. Salesman wanted to take details over the phone which didn't sit right with me from a "comeback" perspective. Why the worry? Because it took me 30 mins to get near the potential deal I wanted! I will still negotiate giving £500 deposit though. I am not looking to bully them into keeping the car aside without a deposit, so if they sell it in the mean time then that's my problem. £100 seems fair.

Whats the big issue with a reasonable deposit? Surely you're going to have it all in writing what they are doing, AND you're going to have to pay it in a few days anyway so whats the issue?

£100 is hardly 'fair' to the dealership given that if you decide to walk away from the deal, then you'er down just £100, whereas they'll have had the car valeted (which will need done again when its resold), mot'd and cosmetic issues sorted. That could easily set them back £500, so a measly £100 deposit isnt going to inspire them with much confidence?

Is it that you dont have the cash or something? I notice you mentioned paying it by credit card?

Flyboy152

s_b wrote: »

sorry
i must have missed the law courts ruling:rotfl:
at my gaff you sign the form to commit or you dont sign and go walk
if you want to argue im denying the consumer his rights then its all written down for him to see a deposit is a contract to buy and is not negotiable
ive just booked a hotel room,guess what the small print says;)

And you have fallen into the usual lazy expectation that just because something is written into terms and conditions, it is assumed to be lawful.

atrixblue.-MFR-.

another day is another dollar for the sales reps, most likely to happen now OP is that your arranged deal may not be on the table when you get back there in the morning to lay a your cash down on it you effictivly walked from the deal to discuss it.

if they are tidy people they will keep the offer on the table but you may not have the same person do the deal as you did yesterday, re look over the car, fiddle with it make sure everything works as should and check the features of it, like if its advertised as having heated seats make sure the features are there to confirm.
leave the engine running for a while make sure no lights on the dash appart from handbrake light and fuel if it pop up if its low (as most are these days when buying one).

vax2002

The law of the jungle on deposits says "they have your money"
Never pay a deposit where you can avoid it and if you have to always pay the absolute minimum and work on the assumption that they wont ever give you it back.

s_b

Flyboy152 wrote: »

And you have fallen into the usual lazy expectation that just because something is written into terms and conditions, it is assumed to be lawful.

terms and conditions
as i say if you dont like my terms and conditions dont commit
pretty clear isnt it for most people
for you well theres no hope is there
would hate to get behind you at the asda checkout as you peruse the labels on the frozen peas before you let mandy scan them

Flyboy152

s_b wrote: »

terms and conditions
as i say if you dont like my terms and conditions dont commit
pretty clear isnt it for most people
for you well theres no hope is there
would hate to get behind you at the asda checkout as you peruse the labels on the frozen peas before you let mandy scan them

I'm going to guess that you work in car supermarket, where these outmoded attitudes sadly still exist.

Have a read this and pay particular attention to groups four and five.

http://www.oft.gov.uk/shared_oft/reports/unfair_contract_terms/oft311.pdf

s_b

Flyboy152 wrote: »

I'm going to guess that you work in car supermarket, where these outmoded attitudes sadly still exist.

Have a read this and pay particular attention to groups four and five.

http://www.oft.gov.uk/shared_oft/reports/unfair_contract_terms/oft311.pdf

if you consider my terms unfair dont commit
i really dont understand your problem
im in a market that changes daily i have overheads i cant hold cars and then customers change their mind art the drop of a hat
they pay £100 as a deposit to buy not ponder on and talk to the wife
lifes too short for losers who want to kick tyres