computer trojan/hacked?

dezz99

santer wrote: »

Only if you want to try system restore

This may reset things

http://www.tangosoft.co.uk/re-enable%20v2.html

i cant access that website on that pc though?

if i try and save it to this pc and then take over via usb drive wont it just give me the same error as the malware bites program?

santer_2

Possibly, though if you go the rescue cd route, nothing on windows can affect its running and removing malware items etc

dezz99

stilltheone wrote: »

You are running a 32 bit OS, download and save Hitman Pro to your Desktop(or USB drive if necessary).

For 64bit OSes, click here

Once saved, hold down the Ctrl key situated on the left of the keyboard whilst double clicking on the Hitman Pro .exe file in order to start the program. Then follow the simple instructions.

Here is a video guide:

http://www.youtube.com/watch?v=m6eRWTv2STk

thanks i downloaed it and followed all the instructions. it worked, and detected 40 things, and deleted them

i rebooted the pc and got that same program coming up "security protection" which just starts to scan again right away......saying there is a trojan/virus?

dezz99

santer wrote: »

Possibly, though if you go the rescue cd route, nothing on windows can affect its running and removing malware items etc

so i save that file, take it to my usb drive and boot windows from there?

or do i save that file/rescue cd to this pc and make a cd fromit and then stick that in to the infected one and boot it from there?

what if i just saved all the stuff i need to my usb drive and deleted windows then used the usb to put everything back on it again?

it doesnt have much, just my documents folder and i guess id want my favourite folders from IE and FF, is there anything else id need?

or do you think your way is best?

thanks for the help everyone, much appreciated

RussJK

What happens when you load Windows in safe mode? as MJ12 already asked.

santer_2

save that file/rescue cd to this pc and make a cd fromit and then stick that in to the infected one and boot it from there

That would work

dezz99

mj12 wrote: »

Might be a scam or could be geniune but in either case there is no need for you to pay :-) there are plenty of free programs about that will get rid of malware microsoft even do one - Microsoft Security Essentials its free

RussJK wrote: »

What happens when you load Windows in safe mode? as MJ12 already asked.

sorry i just got to that bit now, was trying the other stuff first...

it has let me into safemode and come sup with a msg asking ig i want to do a system restore instead of going into safemode.....

i havent selected either yet.

do you think system restore would do the trick?

how far should i go back?

cheers

RussJK

The paranoid part of me says ignore the auto message about system restore, and find the system restore manually (e.g. through the start menu, or control panel). If you do system restore, just go back before it happened basically. If it doesn't matter to you, go back as far as you want. System restore may fix all the registry changes, and might stop the trojan loading on next Normal startup - or it might not.

I'd find the trojan with Malwarebytes first personally.

Can you access your browser? Can you run Malwarebytes, etc? Only do QUICK scans.

Can you access Regedit? Or can you run Hijackthis: http://www.trendmicro.com/ftp/products/hijackthis/beta/HijackThis.exe (if so, please post a log)

stilltheone

dezz99 wrote: »

thanks i downloaed it and followed all the instructions. it worked, and detected 40 things, and deleted them

i rebooted the pc and got that same program coming up "security protection" which just starts to scan again right away......saying there is a trojan/virus?

Run it again and then Malwarebytes' AntiMalware(if you can install it at that point) immediately afterwards. Select all found and then Remove. Reboot.

dezz99

RussJK wrote: »

The paranoid part of me says ignore the auto message about system restore, and find the system restore manually (e.g. through the start menu, or control panel). If you do system restore, just go back before it happened basically. If it doesn't matter to you, go back as far as you want. System restore may fix all the registry changes, and might stop the trojan loading on next Normal startup - or it might not.

I'd find the trojan with Malwarebytes first personally.

Can you access your browser? Can you run Malwarebytes, etc? Only do QUICK scans.

Can you access Regedit? Or can you run Hijackthis: http://www.trendmicro.com/ftp/products/hijackthis/beta/HijackThis.exe (if so, please post a log)

yea im paranoid liek you! so maybe i should select no and then i go to control panel is it?.....where do i go from there to get to the system restore bit?


i cant access the browser, although i havent tried in safe mode yet? i have malware program saved to my usb drive, but not sure if it will let me open it? (it didnt let me open it in normal windows)

i dont think i can run hijack this either unless u think i can open it safe mode?

i havent done anything yet, just wait to see what u think is best before i click yes or no on this screen

thanks