any clue what this means

vintagegirl

i applied last week for a play.com credit card through MBNA.

Today i got an email from them stating the following


Thank you for your application for a PLAY.COM Credit Card.

In order for us to send you your credit card, we need you to complete the following four steps:

1. Click on the link below or copy it into the address bar of your browser, which will take you to a secure website where you can view and accept your credit agreement.

2. Your online security is of paramount importance to us. With that in mind, we will ask you to correctly answer a security question before we are able to display your personal details to you.

3. We will then ask you to carefully check that your personal details are correct.

4. Accept the terms and conditions of your credit card by simply ticking the relevant boxes on the Customer Agreement screen.

If any information needs to be amended, please call us free on 0800 085 1709, Monday to Thursday 8.00am to 8.00pm, and 8.00am to 5.00pm on Friday.

If you have already agreed to your terms and conditions electronically or by post, you can ignore this message.

For your additional peace of mind, every customer e-mail sent by MBNA Europe Bank Limited, until you receive your credit card from us, will include your postcode:




After i accepted my terms and conditions and electronically signed it, it said they would contact me.
Does this mean its accepted or not? any ideas?
thanks

burnsy89

vintagegirl wrote: »

In order for us to send you your credit card

This would suggest that it has been accepted

vintagegirl

burnsy89 wrote: »

This would suggest that it has been accepted

thats what i would have thought, because when i clicked on the link, it only asked for my digital signature and no other information.

just strange to me why they then said they would be in touch in 7-10 days after that

vintagegirl

just called them and they said it was declined???
dont really understand the logic of asking me to digitally sign the agreement then

blacksta

vintagegirl wrote: »

just called them and they said it was declined???
dont really understand the logic of asking me to digitally sign the agreement then

That one is new to me - Very strange indeed

vintagegirl

glad im not the only one who's puzzled haha.

when i clicked on the link, it just asked me to accept the terms and conditions and that was it. that would suggest to me it was accepted

vintagegirl

surely the part where it says 'it will take you to the screen where you can view and accept your terms and conditions.'

how can it be declined after saying that

Hurdler

This is very interesting as I just filled in the form today and got some bland message of hearing from them between 7-10 days.
One thing springs to mind - after I cleared my credit card debts *ahem* MANY years ago - I always pay my balances off in full. When I was filling in the form and I was opting not to transfer balances, it asked me in another window if I really really sure (!) ... And I remember MBNA would always cold call soon after I cleared my debts and whenever I told them I payed off my cards in full, they would literally hang up the and then. I managed to catch one guy once and asked him what the deal was and he told me "you are simply not our target customer"
So ... Did you opt to do balance transfers when you filled yours out?
And I wonder whether I will get declined? Will come back and let you know!!

Hurdler

Just to follow up - I hadn't heard anything back from MBNA so I called them - apparently my application has been accepted but it takes them up to 10 days to action anything. Lots of hard sell to do balance transfers etc when I called but in the main they were polite and informative.

I think, though, this will only be my "use for play.com points only where I can't use Amex" card!!!