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Fingernail in food at KFC

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  • hcb42
    hcb42 Posts: 5,962 Forumite
    I would just take it back to store and ask to see duty manager
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Are you sure it was a fingernail, and not a bit of beak? ;-)
  • ssswww
    ssswww Posts: 68 Forumite
    No I didn't go straight back to the store. It's a fair drive away (I only used it for a change as I was on the way home from somewhere else in that direction) and I simply couldn't be arsed once I'd gotten all the way home.
    And nope I didn't eat the food either, I threw it all out.

    KFC replied to my letter saying that as I threw the food away there's nothing they can do.
  • baza52
    baza52 Posts: 3,029 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Im suprised you bought food from somewhere that was a fair drive away.
    Was it not cold by the time you got home?
    Without proof what did you expect KFC to do?
  • pcombo
    pcombo Posts: 3,429 Forumite
    to be fair :P

    cold chicken and chips from KFC is lovely.

    *mouth is watering for KFC now*
  • ssswww
    ssswww Posts: 68 Forumite
    edited 21 July 2011 at 6:24PM
    baza52 wrote: »
    Im suprised you bought food from somewhere that was a fair drive away.
    Was it not cold by the time you got home?
    Without proof what did you expect KFC to do?

    15 minute drive along the motorway but to go there specially to complain would be a 30 minute round trip.

    I didn't think keeping some old KFC and a fingernail whilst I waited for a reply to a letter would be important. It wouldn't really have proven I found the fingernail in the food, unless they were going to get MI5 in to do DNA tests on the staff and the offending fingernail.
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