Please help me speed up my netbook!

chivers1977

I have a Samsung N110 Netbook which runs quite slowly according to my DH.

I normally run Opera but also have Internet Explorer which I use for reading emails as Opera seems to get stuck with hotmail.

I have run Hijack This and saved a log file with no applications running.

Please can you tell me which processes etc I can get rid of and how to get rid of them. I still have Hijack This open and it gives me the option to "fix checked".

Thanks

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 09:00:47, on 11/07/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Samsung\Samsung EDS\EDSAgent.exe
C:\Program Files\Samsung\Samsung Battery Manager\BatteryManager.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Program Files\Samsung\Easy Display Manager\dmhkcore.exe
C:\Program Files\SAMSUNG\MagicKBD\MagicKBD.exe
C:\Program Files\SAMSUNG\MagicKBD\PerformanceManager.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/?ref=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d} - C:\Program Files\Nectar Search Toolbar\Helper.dll
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {00000000-0593-4356-9CF7-1D8C2B3343C0} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: FCTBPos00Pos - {B7C2F0D8-2209-4693-A15D-5A537211D48B} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Nectar Search Toolbar - {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MagicKeyboard] C:\Program Files\SAMSUNG\MagicKBD\PreMKBD.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [EDS] C:\Program Files\Samsung\Samsung EDS\EDSAgent.exe
O4 - HKLM\..\Run: [DMHotKey] C:\Program Files\Samsung\Easy Display Manager\DMLoader.exe
O4 - HKLM\..\Run: [BatteryManager] C:\Program Files\Samsung\Samsung Battery Manager\BatteryManager.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [EPSON Stylus DX5000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBVE.EXE /FU "C:\WINDOWS\TEMP\E_S748.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [AutoLaunch] C:\Program Files\Lavasoft\Ad-Aware\AutoLaunch.exe monthly
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
O4 - Startup: myShortcut.lnk = C:\Documents and Settings\vicky\Local Settings\Temp\Temporary Directory 1 for Paul%20Smith%20for%20EVIAN_WIN[1].zip\Paul Smith for Evian.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.tescophoto.com/wpp/tesco/app/ImageUploader5.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
O16 - DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} (VodClient Control Class) - http://www.vexcast.com/download/vexcast.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Samsung Update Plus - Unknown owner - C:\Program Files\Samsung\Samsung Update Plus\SLUBackgroundService.exe
O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)

--
End of file - 11727 bytes

RussJK

You've got some adware running, out of date programs, some unnecessary security, and a bit of bloat. All can be fixed easily.

Adobe Reader is out of date - it's the most targetted application for exploits, so I'd uninstall it. You might consider an alternative such as Foxit (don't install the foxit toolbar) or PDF XChange, or Sumatra, etc. If not, Adobe X with its protected mode. If you do reinstall with Adobe, don't let it start up at Windows boot.

I'd uninstall the following: Java (security, and speed), Adaware, Kontiki, Spybot (easiest way to remove the extra components, can reinstall and don't do SDHelper, etc), and Google Toolbar.

iTunes isn't going to make the system happy! I would definitely look into an iTunes alternative. What is iTunes used for on that computer? e.g. Syncing with an ipad? If an Ipod, be specific e.g. ipod touch, classic, nano, etc. I can give further instructions.


In HJT, tick and FIX the following:
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d} - C:\Program Files\Nectar Search Toolbar\Helper.dll
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {00000000-0593-4356-9CF7-1D8C2B3343C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FCTBPos00Pos - {B7C2F0D8-2209-4693-A15D-5A537211D48B} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Nectar Search Toolbar - {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll

Also TICK and FIX these autostartups (what's with the Paul Smith for Evian thing?)
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
O4 - Startup: myShortcut.lnk = C:\Documents and Settings\vicky\Local Settings\Temp\Temporary Directory 1 for Paul%20Smith%20for%20EVIAN_WIN[1].zip\Paul Smith for Evian.exe


The following can be disabled in either MSCONFIG or the Ccleaner startup manager:
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [EPSON Stylus DX5000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB VE.EXE /FU "C:\WINDOWS\TEMP\E_S748.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')


You might also be able to disable some of the Samsung software, and if you need it the re-enable the item.

I would do a QUICK scan with Malwarebytes, and use that in place of Spybot for any regular scanning http://www.malwarebytes.org/mbam-download.php Post the log afterwards, clean anything it finds.

Lastly, use something like Filehippo updater to see what needs updating: http://www.filehippo.com/updatechecker/

esuhl

It's probably not a good idea for many people, but if you're vaguely technically-minded you might want to consider trying a different OS instead of Windows. XP performed really poorly on my netbook, but it flies along with Arch Linux.

There are plenty of other threads discussing Linux (do a search if you're interested) and it may well be an un-necessary headache if you're not the kind of person that likes "tweaking and fiddling", but I thought I'd mention it just in case...

doberryfirkin

[QUOTE=I_would_definitely_look_into_an_iTunes_alternative.__I_can_give_further_instructions.[/QUOTE]

I would be happy to hear about an iTunes replacement. I hate the software and am desperate for an alternative. I tried sharepod which worked for a while and then stopped.

RussJK

I've not used any of the iTunes alternatives, but there are many from a quick google:
http://www.simplehelp.net/2007/07/08/10-alternatives-to-itunes-for-managing-your-ipod/
http://www.howtogeek.com/howto/29716/heres-five-alternatives-to-itunes-10-for-easily-managing-your-ipod/
http://www.pcworld.com/article/227348/apple_itunes_alternatives_make_managing_your_music_easy.html
http://reviews.cnet.com/8301-12519_7-10104294-49.html

iTunes is a shockingly bad program, most bloated thing I've seen since Realplayer in the 90s.

Toxteth_OGrady

doberryfirkin wrote: »

I would be happy to hear about an iTunes replacement. I hate the software and am desperate for an alternative. I tried sharepod which worked for a while and then stopped.

Check out Copy Trans Manager http://download.cnet.com/CopyTrans-Manager/3000-18546_4-10842241.html

or

Media Monkey http://www.mediamonkey.com/

chivers1977

Thank you so much for looking at this in such detail.

I uninstalled everything you said part from Kontiki which I couldn't find but did uninstall BBC iplayer and Sky player which I understand might use the application. Then did all of the HJT actions that you said except couldn't do the Paul Smith thing (this was some stupid thing that I downloaded once and have never been able to get rid of). It doesn't start up anymore though as disabled that a while ago. Will have a look at the Samsung software later. This has all definitely sped everything up a huge amount

Itunes is on there so that when we go on holiday my sons ipod touch 1G and my DHs iphone 3GS can be synced if necessary.

I've run Malware Bytes and nothign found. I then ran File Hippo and it tells me that there 13 new updates and 3 beta updates but when I click on the icon I get

404 Error

Sorry the page you requested could not be found.

in the browser window. Am I doing something wrong?

Thank you so so much for your help!

chivers1977

I am vaguely technically minded being a Business Analyst by trade but while my netbook is working, I think that I will stay with Windows THanks for the advice though. When it breaks next time I will have a look in more detail.

RussJK

Glad it's helped

For updates, you can try Secunia PSI instead (http://secunia.com/PSISetup.exe). It's a lot more 'bloaty' than File Hippo though. I'm sure you've not done anything wrong though, they might need to update their links or something. Alternatively you can manually update the items by googling for them.

You can use http://demo.kontiki.com/support/KClean.exe to remove Kontiki. Apparently BBC iplayer used to use it. People complained that it would run in the background, sharing their BBC downloads even after they'd quit BBC Iplayer.

With the Paul and whatever thing, if you manually go into the Start Menu, then Programs, and finally 'Startup', you should fine the link in there, and can delete it manually.

If you stay with iTunes, you can uninstall or disable the iTunes 'Bonjour' service - as it's just for sharing files over the network or Apple TV. You'll have to keep the 'Apple Mobile Device Support' due to the iPod Touch & iPhone. The simplest way is to go into Start > Run > MSCONFIG (enter), then click SERVICES, click to 'hide all Microsoft services', then disable the Bonjour service. If you find you need it, you can just re-enable it in the same way.

chivers1977

Couldn't figure out why I kept getting Java messages. Just realised that J2SE is Java so have deleted that as well. Have done all that you suggest now. Much appreciated.

debitcardmayhem

chivers1977 wrote: »

Couldn't figure out why I kept getting Java messages. Just realised that J2SE is Java so have deleted that as well. Have done all that you suggest now. Much appreciated.

Did you remove the Samsung stuff too . Most of it is unnecessary . A new hijack log may help.