littlewoods/ shop direct PPI

nath2099

Hello,

I am writing a letter to littlewoods asking for a refund of my PPI. It is around £280 paid over two years. Should I ask for interest too and if so how much. I have all my statements but trying an email first to see if I can get it sorted simply like that.

Has there been much success with littlewoods?

Really not happy I have paid this much.

Nath

di3004

nath2099 wrote: »

Hello,

I am writing a letter to littlewoods asking for a refund of my PPI. It is around £280 paid over two years. Should I ask for interest too and if so how much. I have all my statements but trying an email first to see if I can get it sorted simply like that.

Has there been much success with littlewoods?

Really not happy I have paid this much.

Nath

Hi Nath
You can do, but normally they should automatically include this anyway, no harm in asking though.
Good luck.

I have never had dealings with them myself, but hopefully some have and will post of their own experience with them.;)

nath2099

i got an email typed up. think I will just send it and hope for the best:)

di3004

nath2099 wrote: »

i got an email typed up. think I will just send it and hope for the best:)

Fingers crossed.;)

nath2099

e mail sent.

KIMY

;)Hope you dont mind but l also have 2 accounts with littlewoods l would like to claim my PPI back from as no use to me whatsoever, can you advise me of the e-mail address

plumfin

I called both Very and Littlewoods - they advised me to log on, go to Online Help, then make a complaint. They say they will get back to me in 24 hours - I do have to say that their customer services staff are really polite and friendly - I was expecting a bit of a battle to find the right place to complain to.

dec22

Hi Plumfin

I don't recall having seen any successes with Littlewoods and I think most calims have ended going between Littlewoods and their insurer at the time, Aviva.

Good luck, hopefully something positive from this for you and will give others some hope too.

plumfin

dec22 wrote: »

Hi Plumfin

I don't recall having seen any successes with Littlewoods and I think most calims have ended going between Littlewoods and their insurer at the time, Aviva.

Good luck, hopefully something positive from this for you and will give others some hope too.

Yes, since Monday I have called a number of times to find out what is happening, and they keep saying what complaint. I think my initial experience may have been a one off!! Will keep you posted. Thanks

plumfin

Had the following email on Friday.

Please be advised that the Extra care Advantage has been cancelled on your account on the 12/07/2011.
A complaints form has been raised to our Customer Excellence team who will be contacting you in due due course .
Thank you for your patience in this matter.

plumfin

Just had a call from Very, arranging a call back next Monday 10am from a Case Investigator. Will keep you updated