Outlook 2010 password

RaiderHammer

Have been using Outlook 2010 without a password but tried to connect this morning and the password box appeared, prior to this it was just connecting. I put in my password and it won't accept it and won't connect.

Yesterday at pc shutdown there were Windows 7 and Office 2010 updates.

Any ideas please?

Toxteth_OGrady

Run the Outlook repair tool:

http://www.addictivetips.com/windows-tips/outlook-2010-pst-file-repair-tool/

santer_2

Another option is SIW which has eureka, it does not require installing, just download and run

http://www.gtopala.com/

scheming_gypsy

will need more information before anybody can help


what password? is it asking for the password for your personal folder (.pst file) or for your email account?

RaiderHammer

scheming_gypsy wrote: »

will need more information before anybody can help


what password? is it asking for the password for your personal folder (.pst file) or for your email account?

It is for the e-mail account and won't send or recieve without the password.

scheming_gypsy

can you log on to webmail on your ISP website?

davb

This quite often happens when the mail server (presumably with your ISP) is down. The problem is that if you enter a wrong password at this point, it usually overwrites the stored good password with the entered bad one - so even when the mail server comes back online, it fails to connect.

RaiderHammer

scheming_gypsy wrote: »

can you log on to webmail on your ISP website?

Yes on web mail the password I am trying to enter in Outlook works and is correct.

RaiderHammer

davb wrote: »

This quite often happens when the mail server (presumably with your ISP) is down. The problem is that if you enter a wrong password at this point, it usually overwrites the stored good password with the entered bad one - so even when the mail server comes back online, it fails to connect.

Do you know how I can correct this please?

scheming_gypsy

Try going into:
Start > control panel > mail > Show Profiles.. and create a new profile. see what happens there.

davb

If you go to the account settings in Outlook and select to change the account, you should be able to enter the password again (make sure the remember box is ticked).