Advice Please . Contract Up On T-Mobile Next Month

dick8843

Hey guys .. so my contract is up next week and im after some sound advice if anyone can give please.

im with T-mobile
been with them for 4 years
never missed a bill and paid a £300+ bill straight away when i was abroad and messed up big time ! which makes me a valued customer im told.. :-)

current contract..

Flext 35 + web'n'walk (18 months)

Monthly Cost = £34.04

Your plan includes:
web surfing and e-mails
Unlimited* internet browsing and email on the move.

£200
Your credit can be used up on UK calls, texts and picture messages.

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18 months ago i choose to not take the £10 discount and i tried to get the Nokia N97 for free ..i failed to get it free but i paid £200 for the phone and contract pretty much stayed the same .not the best deal i know this is why im hoping you lot can help..

in my current services tab when i login to my account online i see £10 loyalty and £5 loyalty unticked .. which leads me to believe next month they will offer me £15 total discount on my next 18 months service or a free upgrade of a phone i possible dont want .

what do you all think ?

Thanks ! :beer:

dick8843

Bump.... Anyone Give Me Advice ?

rolstherat

I find t-mobile retention offers a bit confusing. Have you tried asking what they would offer you and do you know what you want? It might suit you? Pick a phone that is free at that tariff level and you should get it for 20 pounds a month.

GIOL.rocks

speak to Orange, see their offers. They share masts with T/M

Guys_Dad

Ask for PAC code and wait for a couple of days to see what they offer. When asking for PAC, tell them that you have seen a good deal (find one first, say through Tesco or someone else). Even sim-free.

Appear reluctant to want to move after all this time, but yuo need to get the best deal.

c-m

Find the best deal on the phone you want, then tell them to beat by a decent amount or you'll be leaving. Easy.