Vodaphone - Getting out of 2 year contract

Vodafone

Hi SHFB78,

Are you at the end of the 24 months? If so, I am happy to help arrange this for you. Drop me an email to the address shown here with WRT135 FAO Heidi in the subject and a link to this thread.

If you are not at the end of the contract yet, you can cancel but you would need to pay the early termination fee to do so. This is the remaining line rental in one payment.

Either way, feel free to get in touch and I will be happy to assist you further.

Kind regards,

Heidi
Web Relations Team
Vodafone UK

gjchester

OneADay wrote: »

Fatso Chanso. Might want to downgrade tariff if they allow it after 9 months or maybe 15 month.

Unlikely, Contracts since June or July 2009 (the Your Plan) do NOT have the option to reduce the tarrif during the life of the contract.

dangerman7uk

gjchester wrote: »

Unlikely, Contracts since June or July 2009 (the Your Plan) do NOT have the option to reduce the tarrif during the life of the contract.

Really?! It's extraordinary how blatant some companies can be about ripping you off.

Guys_Dad

dangerman7uk wrote: »

Really?! It's extraordinary how blatant some companies can be about ripping you off.

That's not ripping you off unless it is something you agreed at time of purchase.

If you agree to a 2 year contract at, say £30 per month, why on earth should a network let you reduce that to £20?

If they were to say half way through that they wished to replace your 12 month old Galaxy S, for example, with a 12 month old Alcatel android, how would you like it?

dangerman7uk

Guys_Dad wrote: »

That's not ripping you off unless it is something you agreed at time of purchase.

If you agree to a 2 year contract at, say £30 per month, why on earth should a network let you reduce that to £20?

If they were to say half way through that they wished to replace your 12 month old Galaxy S, for example, with a 12 month old Alcatel android, how would you like it?

It's a rip off because they insist that you sign into a 2 year deal in the first place. They make their money back for the handset before nine months.

To allow a reduced line rental for the remaining 15 months was a small redeeming quality on their part. Removing even that small thing clearly shows that they don't care about the customer.

What about the people who have changes of circumstances? How can ANYONE say that their circumstances are guaranteed and predictable for two whole years. It's definitely a rip off.

madmonkey01

dangerman7uk wrote: »

It's a rip off because they insist that you sign into a 2 year deal in the first place. They make their money back for the handset before nine months.

To allow a reduced line rental for the remaining 15 months was a small redeeming quality on their part. Removing even that small thing clearly shows that they don't care about the customer.

What about the people who have changes of circumstances? How can ANYONE say that their circumstances are guaranteed and predictable for two whole years. It's definitely a rip off.

you could buy the hand set and go sim only, they dont make you sign anything.

Guys_Dad

dangerman7uk wrote: »

It's a rip off because they insist that you sign into a 2 year deal in the first place. They make their money back for the handset before nine months.

To allow a reduced line rental for the remaining 15 months was a small redeeming quality on their part. Removing even that small thing clearly shows that they don't care about the customer.

What about the people who have changes of circumstances? How can ANYONE say that their circumstances are guaranteed and predictable for two whole years. It's definitely a rip off.

Look - networks give you two choices to minimise your exposure to changing circumstances. PAYG and, as said above, sim only.

But no, you are one of those who wants the gadget, signs up to a contract and then moans when you can't renege on it.

Then, the "Blame someone else" culture kicks in and it's the big bad networks who come under your fire.

No one makes you enter a contract - you have the choices above. Try reneging on a landline contract, utilities or broadband contract, any bank loan or monthly insurance payments.

If you enter a contract with the intention of not honouring it, then shame on you,

dangerman7uk

Guys_Dad wrote: »

But no, you are one of those who wants the gadget, signs up to a contract and then moans when you can't renege on it.

Then, the "Blame someone else" culture kicks in and it's the big bad networks who come under your fire.

No one makes you enter a contract - you have the choices above.

Woe, personal!

I think we're arguing different points. I'm with you, I agree. Once you sign a contract, you should honour it.

But my problem is not with honouring contracts. It's about the amount of money the service providers trick and mislead people into paying. People on 24 month contracts, a lot of them, don't realise that they're paying for their phone twice.

Most people don't have the £500 handy to spend on a sim free iphone or android. So the obvious option for most is to buy a contract, where, in the old days of 12 month term contracts, represented ok value. The 12 months at £35 would add up to enough to cover the networks costs and the mobile phone.

As I said before, after the first nine months, the handset is paid for. The next three months covers the network charges. The remaining term on the contract is overpriced because it's still charging you for the phone. By extending the contract the customer is forced to keep a phone that, in many cases, is so old it doesn't even have a warranty!

Every network should be obliged to give an upgrade at 12 months or offer to reduce the line rental.

dangerman7uk

madmonkey01 wrote: »

you could buy the hand set and go sim only, they dont make you sign anything.

That's exactly what I do do. I bought a phone used and stick my £10 per month super sim into it... £10 goes a long way on a phone network when you're not being ripped off! (I've just discovered GiffGaff)

macman

dangerman7uk wrote: »

Woe, personal!

I think we're arguing different points. I'm with you, I agree. Once you sign a contract, you should honour it.

But my problem is not with honouring contracts. It's about the amount of money the service providers trick and mislead people into paying. People on 24 month contracts, a lot of them, don't realise that they're paying for their phone twice.

Most people don't have the £500 handy to spend on a sim free iphone or android. So the obvious option for most is to buy a contract, where, in the old days of 12 month term contracts, represented ok value. The 12 months at £35 would add up to enough to cover the networks costs and the mobile phone.

As I said before, after the first nine months, the handset is paid for. The next three months covers the network charges. The remaining term on the contract is overpriced because it's still charging you for the phone. By extending the contract the customer is forced to keep a phone that, in many cases, is so old it doesn't even have a warranty!

Every network should be obliged to give an upgrade at 12 months or offer to reduce the line rental.

Which, given the ever-rising price of handsets, would just push contract prices up even higher.
No-one needs an upgrade every 12 months. And no-one needs a £500 handset.
But if you want those things, fine, just don't expect everyone else to subsidise them.