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Virgin retentions?

HI All
Im with virgin broadband £17.,99 plan, and have been paying for the last 2 years roughly.
I've just entered into buying a new house, due to be built by next june, and i really have to curb my costs.
DO they have a retentions team, to offer cheaper deals to stay? Anyone have any experience of this?


Many thanks
Kim
Lightbulb moment: Nov 2006
September Wins Bestival A>Z CD £10 / Cavalliert Facial £75



Comments

  • neil40
    neil40 Posts: 753 Forumite
    They should have a cancellations dept.If you call them and ask for a mac to transfer to say Tiscali (£9.99 per month for 3 months/£12.99 thereafter).If they value you as a customer, they will reduce your monthly charge by at least a fiver a month.

    Good luck with Virgin and with your new home.......Neil
  • KIM
    KIM Posts: 84 Forumite
    Thanks for the quick reply Neil!
    I'm just browsing the virgin site for a contact number. Will let you know how i get on....
    Lightbulb moment: Nov 2006
    September Wins Bestival A>Z CD £10 / Cavalliert Facial £75



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