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Phones 4 U head office address

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Hey all

After receiving a disgusting level of customer service (nothing but lies and false information since I walked into their store!) from P4U over my faulty handset I now want to write a letter of complaint to their head office. I can't seem to find the address anywhere. Is anyone able to help me out?

Also, When asking for contact details of the place my Blackberry gets sent to for repairs, I get referred to their repair centre, called Anovo. Anovo don't repair it and send it on to Blackberry itself for repair, but won't give me their details. I just want to make sure that my handset actually comes back fixed this time, because it seems to me that P4U and Anovo are incompetent in passing on simple information like "The A key is sticky".

thanks muchly!

Comments

  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Phones 4u Ltd
    Osprey House
    Ore Close
    Lymedale Business Park
    Newcastle-under-Lyme
    Staffordshire
    ST5 9QD
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Anyone thinking of going to pfu don't. The total idiot who told me the memory card was safe to be left in the phone when sent for repair got it completely wrong as the memory cards are always destroyed so now 2 years of irreplaceable memories have been destroyed and phones 4 u don't appear to care one bit. Great service [NOT] keep away you have been warned.
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