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HELP! ive bought a pram ??? have i got any rights?

2

Comments

  • ANMARJ thank you soooo much!!! you are correct thats what i want mine to do but it doesnt?? mine it like a normal pram were just the back bit reclines wehn u lift a bar up? so have i been mis-sold a product?
  • shirlgirl2004
    shirlgirl2004 Posts: 2,983 Forumite
    Part of the Furniture Combo Breaker
    Am I reading correctly that you would rather have tilt than recline? The recline function is far better because you baby can be in a flat (or almost flat) position rather than the sitting position and tilted back.

    In answer to your question though yes it should be as described to you but proving what you were told won't be easy and how far are you prepared to go. A compromise might be to request a seat unit that tilts but obviously this would need to be in a different colour. If they say no you have to be prepared to enforce your rights. If you paid by credit card then you could challenege their stance that way.
  • stompin-sarah
    stompin-sarah Posts: 187 Forumite
    edited 28 June 2011 at 10:16PM
    thanks shirlgirl i used my debit card to pay for it so is there anything i can do ? i just wanted to know if i was withim my rights b4 i started going to trading standards etc etc :)


    http://cgi.ebay.co.uk/Norton-storm-limited-edition-pushchair-forest-green-/330540757503?pt=UK_Baby_BabyTravel_Pushchairs_GL&hash=item4cf5c3b1ff

    that is how my pink pram looks when reclined and tbh i think it looks bloody stupid... it looks like its got an extra part that shouldnt be there :(
  • anmarj
    anmarj Posts: 1,826 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    this may be worth a shot, email the manufacture with the link to the one I put on and state why the picture shows it can be reclined back, which is what you want it to do, and why it does not do that. all the descriptions I have seen with other shops state it is multi positional and the thing is they supply the shops with the descriptions, maybe even mention trading standards might be interested in how they are missleading people and see what the response is. it may be that it can be done but not in the way that shows for the others ie lifting the latch in the hood.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    £530 for a pushchair, good lord !

    :eek::eek::eek::eek::eek:
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    deanos wrote: »
    £530 for a pushchair, good lord !

    :eek::eek::eek::eek::eek:


    That's the price for good ones.

    Ours was over £700.
  • misssarahleigh
    misssarahleigh Posts: 2,852 Forumite
    That's the price for good ones.

    Ours was over £700.

    Good one! lol That tickled me!

    All they need is a decent set of wheels and something you child can sit/sleep in. You can pick 'good ones' up for £100.

    (Not the GOOD 'Designer' ones though)
    I get what i want. That isn't because i'm a brat or spoilt. It's because i'm determined, i work hard for it and i achieve my goals!
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    That's the price for good ones.

    Ours was over £700.

    What you doing on a money saving site you must have money to burn :D
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    deanos wrote: »
    What you doing on a money saving site you must have money to burn :D

    It is a superb quality pram.

    Compared with a cheaper (£140) SilverCross which is used for travelling, it really is chalk and cheese.
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    Good one! lol That tickled me!

    All they need is a decent set of wheels and something you child can sit/sleep in. You can pick 'good ones' up for £100.

    (Not the GOOD 'Designer' ones though)

    You could say similar things about a car but that sort of comment doesn't make a dent in Aston Martin's sales.
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