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Direct Debit Charges
abandonded
Posts: 308 Forumite
in Credit cards
I note in todays news that the OFT is complaining about firms charging customers extras when using credit and debit cards. I pay about £4 a month 'Collection Fee' for the electronic transfer of my monthly payment by direct debit to my ISP. Does anyone else have to pay such fees?
Abandoned
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Have just gone over last months statement and note that although the account is paid by a single direct debit every month, there are 2 collection fees involved.Abandoned0
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Hiya
I think that the Credit Cards board might be better suited to your query, so I'll move your post across there for you.
Good luckForum_Team wrote:
Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL='forumteam@moneysavingexpert.com']forumteam@moneysavingexpert.com[/EMAIL]Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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abandonded wrote: »I pay about £4 a month 'Collection Fee' for the electronic transfer of my monthly payment by direct debit to my ISP.
Which ISP? Name and Shame please.
Does your ISP offer a cheaper method of payment?0 -
Which ISP? Name and Shame please.
Does your ISP offer a cheaper method of payment?
Supanet. Cant find the exact figures but I believe that the collection charge for BB is £2.50 and that for line rental £1.50, both per month and both included in the same DD. No cheaper method is offered and in fact there isn't a cheaper method than electronic transfer by DD available anywhere to my knowledge. I believe that we actually get a discount for paying by DD on some of our accounts.Abandoned0 -
Must admit I have never heard of a "collection fee".
We are with BE and our BB is charged to my Tesco credit card. The full balance is then collected from my HBOS current account the following month by DD.
I would be changing provider if BE tried to charge me an extra fee!0
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