advice re broband

devizes18193

brettcta wrote: »

the broband wont necessarily be £7.50, that price change only came in last year and the op may have signed up when it was £10, not £7.50

No i've been with sky about 3 years now .so they should be charging me £7.50 ? .

brettcta

there's your problem. it was a downwards price change last year. the only way to take advantage of that would be to sign for a new 12 month contract for broband.

penrhyn

Ring them up and give them, polite, hell!

brettcta

ha, i like it

dear sir, i politely, but adamantly, must insist that at whatever cost or odds, if at all possible, that i be put on the lower price for my broadband by signing a new contract. it is completely unacceptable, but perfectly understandable & reasonable, that i am paying the amount i signed up for and fervently demand (thankfully request) that this situation be rectified immediately. i will not shift off this phone until it's sorted. you'll call me back? wonderful, bye!

i often find myself giving out polite hell. absolutely foaming at the mouth with insincerity and calm, pacing the living room in a relaxed manner

GlynD

brettcta wrote: »

ha, i like it

dear sir, i politely, but adamantly, must insist that at whatever cost or odds, if at all possible, that i be put on the lower price for my broadband by signing a new contract. it is completely unacceptable, but perfectly understandable & reasonable, that i am paying the amount i signed up for and fervently demand (thankfully request) that this situation be rectified immediately. i will not shift off this phone until it's sorted. you'll call me back? wonderful, bye!

i often find myself giving out polite hell. absolutely foaming at the mouth with insincerity and calm, pacing the living room in a relaxed manner

I would suggest asking to be given the 12 month half price deal!

devizes18193

So how would the broadband telephone charges stack up against say bt or talktalk and has anybody switched from sky ,was there down time etc .

GlynD

devizes18193 wrote: »

So how would the broadband telephone charges stack up against say bt or talktalk and has anybody switched from sky ,was there down time etc .

There can be a bit of downtime if you're unlucky. Sky in particular don't seem to be as good as handing over the service to other SP's as they are in taking it over.

penrhyn

devizes18193 wrote: »

So how would the broadband telephone charges stack up against say bt or talktalk and has anybody switched from sky ,was there down time etc .

If you are on Sky's network for both broadband and telephone, then you can't just switch broadband suppliers, you would have to cease both with Sky and take out a contract with BTfor your phone. When thats done you can look for another ISP.
If however you still have a BT line then you can swap without difficulty.

devizes18193

devizes18193 wrote: »

No i've been with sky about 3 years now .so they should be charging me £7.50 ? .

Just been on the phone it seems the £7.50 was for a 12 month contract.

penrhyn

So what are you going to do?