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Thorntons Delivery Disaster
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It was Thorntons Customer Service Rep who mentioned Chilled Van. I didn't make that up!
I was just annoyed at having to sit in for a 2nd day only for the same delivery guy to turn up and at the same time!
I'll check my emails again tomorrow to see if they've replied.
I found Thorntons Customer Services very easy to deal with, even though the call took over 15 minutes - maybe they didn't understand an irate Glasgow mum!0
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