Tesco misprice discussion area part 16

bobsicle

Does anyone know if the stores have a limit for R&R refunds. My hubbie got told today that the duty manager needs to speak to head office to authorise a larger amount to be refunded...never heard this before. Anyone else?

leadhead

wlfc1 wrote:

I've just found a big misprice, should I

a) tell the store that they may want to remove the POS that is OOD

or

b) get the r&r and donate the proceeds to Every penny Helps (to further the cause and stop stupid posts about whoring)

my conscience says "a"

I remember not so long ago, your new best mate TE, left us with a post similar to this, describing a "big electrical misprice" but wouldnt say any more. I thought you were one of the posters who agreed he was baiting and goading, for this type of release.........and we branded him a troll.

Don't you remember this ginjim, cheapie, MUNT, there were a few of us involved.

TescoEmployee

bobsicle wrote:

Does anyone know if the stores have a limit for R&R refunds. My hubbie got told today that the duty manager needs to speak to head office to authorise a larger amount to be refunded...never heard this before. Anyone else?

There is no 'limit' but if its for a large amount its always best to cover your !!!! and get back up from H/O.

TescoEmployee

abbiet wrote:

3 through dundee ,point of contact joanne every time
she was suprised to hear from me when I last asked for a refund
I'm not looking forward to ringing dundee tomorrow

Nice name check - Im sure she'll appreciate it:rolleyes:

leadhead

TescoEmployee wrote:

Well only for those stores that are stocking the item and certainly not in my store or im assuming any of the other TEs that post on here.

Under the TescoEmployee username you mean!!

TescoEmployee

leadhead wrote:

Under the TescoEmployee username you mean!!

:rolleyes: :rolleyes: Yawn - Oh but of course you've caught me out:rolleyes: You seem to be obsessed with my posts despite saying you was going to ignore me in future no need now im going to press the 'ignore' button myself your posts are both tedious and boring.

Maybe you would feel more at home here - http://www.trollz.com/home/

spa2k

leadhead wrote:

I remember not so long ago, your new best mate TE, left us with a post similar to this, describing a "big electrical misprice" but wouldnt say any more. I thought you were one of the posters who agreed he was baiting and goading, for this type of release.........and we branded him a troll.

Don't you remember this ginjim, cheapie, MUNT, there were a few of us involved.

strangely enough i remember that too.

Leadhead, i do feel that what is happening between you and wlfc should be taken to pm, it isnt really adding to the discussion, just seems a bit of a personal battle.

leadhead

wlfc1 wrote:

but no need to boast about them !, well done flo !-gently gently

So are you now told what you can, and can't say FloFlo.

The plot thickens.

leadhead

Zara33 wrote:

:doh: I think i DID say faulty goods are due a refund, a retailer does not have to refund you if for example it was the wrong colour,size etc. They do so as a good will gesture.

Quite agree Zara, but when they make it part of their policy as below, it becomes an enticemment to buy, influencing a customers decision, so IMHO, becomes part of the transaction, and would stand up in court as "store law".

So should be carried out regardless of whether the item has been RandRed.... which is only a bribe to avoid TS action anyway.

N20Y1D wrote:

Our Promise
• If you are not happy with the quality of any of our products please bring them back within 28 days with your receipt and we will happily refund or replace the item.
• If you change your mind within 28 days, we are happy to refund or exchange the product, providing you have your receipt and the product is returned as sold.

http://www.tesco.com/customerservices/custServCustomerDesk.htm

FloFlo

leadhead wrote:

So are you now told what you can, and can't say FloFlo.

The plot thickens.

I was winding up TE, haven't r&r'd today, although I did spot a few - hoping to bag some tomorrow further afield. I would hope that my posts show that I usually say what I please, although I could probably do with being told to shut up now and again. When TE was posting earlier the posts were a lot calmer than I've seen before and I hoped it was a change for the better.

Please don't involve me in any arguing - I will post as I please.:beer: