Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

marvellousaunt

clippy_girl wrote: »

well thats your choice but actually it takes less than 10 mins and has a simple report. plus if you read the brief you will see you only need to check certain types of product depending on the store not all of them

Oh, tidy... just grabbed a leaflet on my way past and there aren't that many items to check, the notes made it sound like I would be checking off every item in a brochure the size of the Argos catalogue.

I'll see how I get on, I go in there every day after work on my way home so it'll be the first time I've shopped somewhere I regularly go to anyway...!

System

For TNS supermarkets, can you ask them to change the time?
It says 4pm to 8pm but I kind of need to do it around 1pm?

mimi1234

berbastrike wrote: »

For TNS supermarkets, can you ask them to change the time?
It says 4pm to 8pm but I kind of need to do it around 1pm?

Not the answer you probably want to hear, but I asked this last time and I got told no. They might say yes to you, might as well drop them an email. HTH.

MysteryMe

Someone asked this recently and generally they wont unless the visit is getting close to its due date. I did a couple of quick supermarkets for them the week before last with both the shop day and time changed to fit in when I could do them.

Chocforever

mskitten2904 wrote: »

I am a little annoyed with GAP actually. They are very harsh with their specifications and jobs yet they don't pay on time????? Im assuming they will have been paid by these big companies and are gaining lots of interest every day it is over the 24th of the month!!!

Gap have major cashflow problems so there is no chance of them earning any interest (source: their accounts which are publically available). A more likely scenario is that the bank won't release the funds any earlier. On a serious note, I think by taking jobs with them, there is a risk that one month we won't get paid at all. That said, they have been limping along in this state for some time. I still choose to work for them but I can afford to take the risk that I won't be reimbursed or paid my outstanding fees if the company does fail.

Monkeynut

berbastrike wrote: »

For TNS supermarkets, can you ask them to change the time?
It says 4pm to 8pm but I kind of need to do it around 1pm?

MysteryMe wrote: »

Someone asked this recently and generally they wont unless the visit is getting close to its due date. I did a couple of quick supermarkets for them the week before last with both the shop day and time changed to fit in when I could do them.

Ummm, it was Berbastrike who asked this recently! Only a couple of weeks ago, so I doubt the situation would have changed much in the last 2 weeks.
The time frames for TNS are clearly available before you pick up the job, so if you need to do it at 1pm, but the timeframe does not allow for it, then don't pick it up!! Or contact them and ask them first. I know sometimes commitments change since picking up a job, but you either have to figure out a way to work around it so that everything can be done when it should be, or it will have to be dropped.

If you had this query with them 2 weeks ago, what did they say?

serendipity2706

Monkeynut wrote: »

Ummm, it was Berbastrike who asked this recently! Only a couple of weeks ago, so I doubt the situation would have changed much in the last 2 weeks.
The time frames for TNS are clearly available before you pick up the job, so if you need to do it at 1pm, but the timeframe does not allow for it, then don't pick it up!! Or contact them and ask them first. I know sometimes commitments change since picking up a job, but you either have to figure out a way to work around it so that everything can be done when it should be, or it will have to be dropped.

If you had this query with them 2 weeks ago, what did they say?

I had this a week or so back, and they changed it. Think it was up to 4pm, and I did it at 5.30

Monkeynut

They do sometimes, as I said last time Berbastrike asked, I made a mistake with the timeframe with one once, and emailed them to apologise, and say I could do it any time the rest of that day (was meant to be done before 12 midday, this was about 12:30pm when I emailed them,) and they said they would change it until 8pm, so didn't even ask me to do it asap.
But plenty of people also said 2 when he asked before that they said No when asked.

I just wondered why the same person was asking the same question twice in as many weeks!?!

debsjc

Just a quick question please guys & gals.

For GR posh supermarkets it appears I do not need the name or description of the staff members in each section, just if one person is extra helpful. Is this correct?

I did one these a few months ago, but I can't remember the details now. Thanks

brryssn

debsjc wrote: »

Just a quick question please guys & gals.

For GR posh supermarkets it appears I do not need the name or description of the staff members in each section, just if one person is extra helpful. Is this correct?

I did one these a few months ago, but I can't remember the details now. Thanks

That's correct!