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Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

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Comments

  • savorel
    savorel Posts: 1,561 Forumite
    Funny experience with RE. On fish+rice shop, I recorded the delivery. Guy says delivery system is not working, engineer on site to fix it. Delivers anyway, would call me later to make the credit card payment. OK. Delivery guy comes 20 minutes later shows me my phone number he tried to call with a wrong digit! The manager calls me later and apologises for the system problem and delivery guy .. gives me the food on the house! Great .. so I call RE, I still have to do the report .. hmm .. I hope I they will give me the fee/reimbursement even though it was free and I have no receipt!:rotfl:
  • jen_br
    jen_br Posts: 2,653 Forumite
    debsjc wrote: »
    There was one near where I work, so it would save me the petrol of driving home and back to work again the next morning. If the dinner had been room service I might have gone for it, but not to go and sit in the restaurant like 'billy no mates'!

    Because I travel so much I use these for cheap stopovers actually there are a lot of people who eat in hotel restaurants alone.
  • mysterious_girl
    mysterious_girl Posts: 1,859 Forumite
    savorel wrote: »
    Funny experience with RE. On fish+rice shop, I recorded the delivery. Guy says delivery system is not working, engineer on site to fix it. Delivers anyway, would call me later to make the credit card payment. OK. Delivery guy comes 20 minutes later shows me my phone number he tried to call with a wrong digit! The manager calls me later and apologises for the system problem and delivery guy .. gives me the food on the house! Great .. so I call RE, I still have to do the report .. hmm .. I hope I they will give me the fee/reimbursement even though it was free and I have no receipt!:rotfl:

    They'll only give you the fee. If you're lucky! No receipt, no fee in their eyes but I'm sure they'll class this as an exceptional circumstance. Hopefully! ;)
  • savorel
    savorel Posts: 1,561 Forumite
    They'll only give you the fee. If you're lucky! No receipt, no fee in their eyes but I'm sure they'll class this as an exceptional circumstance. Hopefully! ;)

    Thanks! Hopefully indeed, we'll find out tomorrow!
  • jen_br
    jen_br Posts: 2,653 Forumite
    You will get the fee, but not the reimbursement as you didn't have to pay. I had this happen in a coffee shop.
  • boyoboy1986
    boyoboy1986 Posts: 725 Forumite
    If there is anyone on with a psychic bank a/c can you let me know if there is anything pending for Monday yet please.

    Cheers
  • SEASHELL
    SEASHELL Posts: 337 Forumite
    Part of the Furniture Combo Breaker
    GFK is pending in mine, no gyp
  • yonk
    yonk Posts: 762 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Has anyone had a mystery shop where the assistant kept glancing at your cleavage? It wasn't as if I was wearing a low cut top either. Not quite sure where to mention that in the feedback, if at all. He was very professional, until his eyes kept drifting downwards. I would have just left if it wasn't an ms.

    It's a shame it's not a video MS as then he would be looking straight into the camera and it can be quite startling on review! :D
  • TractorGirl327
    TractorGirl327 Posts: 4,077 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    yonk wrote: »
    It's a shame it's not a video MS as then he would be looking straight into the camera and it can be quite startling on review! :D

    Maybe he thought you WERE doing a video MS and was looking for the camera!!
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • ChickenGirl
    ChickenGirl Posts: 141 Forumite
    Maybe he thought you WERE doing a video MS and was looking for the camera!!

    One reason to do video MS so things like that can be picked up on. Has anyone ever spotted the camera or is it really too tiny to see?
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