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Am I entitled to my money back?
Comments
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Sorry for late reply, thats the one shaun, do you know it well?, Not asked for a refund yet, as I'm not sure I want to go half handed, its best to know.
Thankyou to all for replying to this topic.
Robert.0 -
In that case, to put it succinctly: No, you are not entitled to your money back under the law (probably not, anyway. But assume you aren't). However, most shops worth their salt will recognise the mistake and refund you.Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0 -
Ofcourse Op should get a refund. He's paid for a product that he hasn't received.I’m a Forum Ambassador and I support the Forum Team on the Old style MoneySaving boards.
If you need any help on these boards, please let me know.
Please report any posts you spot that are in breach of the Forum Rules by using the Report button, or by e-mailing forumteam@moneysavingexpert.com.
All views are my own and not of MoneySavingExpert.com0 -
Sorry for late reply, thats the one shaun, do you know it well?,
To be honest, I had never heard of it until yesterday.
(I just put some of the return conditions that you gave into Google and found the retailer that way).0 -
Just found this on there website, links removed..... if you are consumer based in the UK and not a business or organisation then this section applies to you.
We want you to be entirely happy with your purchases from us. If you change your mind after placing your order you can cancel at any time before the goods are despatched, regardless of the reason. There is no cost for cancelling your order before despatch.
You can also cancel your order within 7 working days from the day following delivery. (Excludes business customers)For Business Customers please refer to out
It's good to see at least one retailer who understands their responsibilities under the distance selling regulations.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0 -
Barneysmom wrote: »Ofcourse Op should get a refund. He's paid for a product that he hasn't received.
It's only a day late, give them a chance.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0 -
I just bought a 37inch led full hd tv with freeview hd from 1staudiovisual,i ordered at noon on a Wednesday and it was delivered at 10am Thursday morning.It cost £418.0
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I had a google at them and couldn't see anything too bad. The reviews were mixed, but erring on the side of good, with about seventy-five/twenty-five in their favour.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0
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Hi, It would seem my concerns have made me look stupid, got the tv today, all seems good so far.... Would like to thank everybody here for the time and info provided. Great Forum and will return for sure
alfiesdad.
:beer:0 -
See, not too bad, only a day late.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0
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