How to cancel Fonesure insurance?

DragonQ
DragonQ Posts: 2,198 Forumite
Part of the Furniture 1,000 Posts
Hi, I'm thinking of getting a Galaxy S2 and the best deal I can find (effective £23.32/month for T-Mobile 300) comes with Fonesure insurance free for 3 months and it says "cancellable at any time". That's great but the only information I can find on the internet about cancelling is that either party can cancel at any time in writing if 30 days' notice is given. Does this mean I'd have to write and post a letter? Can't I just use email or cancel through some online login thing on their website? What about calling them?

Has anyone had any experience with cancelling a Fonesure insurance package?

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DragonQ wrote: »
    .... either party can cancel at any time in writing if 30 days' notice is given. Does this mean I'd have to write and post a letter? Can't I just use email or cancel through some online login thing on their website? What about calling them?
    Don't know about e-mail or website, but it is perfectly clear that 'in writing' excludes calling them.
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