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Advice with claim against HFC bank

2»

Comments

  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    yorkiepudd wrote: »
    OK, since I sent in the paperwork (which was sent recorded delivery and was signed for by HSBC) I have heard nothing, no aknowledgement of receiving the forms even.

    Is 4 weeks a reasonable length of time does one think? Or should I give them longer? Also, if I don't receive a reply, ehat is my next step?

    Cheers everyone.
    You need to chase this up,you should have had an aknowledgement by now.
  • di3004
    di3004 Posts: 42,579 Forumite
    Hi

    and your most welcome.;)

    I agree with amersall, defo chase them up, they should have at least confirmed they've received your complaint by now.

    Good luck.
    The one and only "Dizzy Di" :D
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