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help is anyone having problems getting a balance from carphone warehouse

i have got an 02 phone from the carphone warehouse on contract but i cant get an upto date balance to find out how many minutes i have left.

is anyone else having these problems

Comments

  • shareef
    shareef Posts: 288 Forumite
    Get used to it, CPW's online billing is at times great but also poor, they seem to update it when they feel like it!
  • carol9uk
    carol9uk Posts: 917 Forumite
    it is normally 2 day behind but now it 5 days
  • i'm a customer of CPW with o2 connection and when i contacted CPW about the facility of viewing online account they replied saying their online registration is not working now and it might work only in the month beginning jan 2007.
    Then i tried to login in CPW website but its not letting me to register. any other persons having same problems?
  • ka7e
    ka7e Posts: 3,133 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I can log in, but my balances are several days old. I always reset my call/text counters on my invoice date, to keep track of my usage.
    "Cheap", "Fast", "Right" -- pick two.
  • RS2000
    RS2000 Posts: 68 Forumite
    So wierd, as on my wife's O2 PAYG, she can find out her balance & remaining credit? Yet on contract there's no way of getting your usage details.

    & thats on a £30 a month contract?
    :confused:"God is as real as I am,” the old man said.
    I was relieved since I knew Santa wouldn’t lie to me ...
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