Help! Security Shield

pmlindyloo

Thank you for being so patient with me. Success at last!

closed

now post a hijackthis log - see part one

https://forums.moneysavingexpert.com/discussion/2436849

pmlindyloo

Oh dear, can't understand all the words!

closed

have you cleaned up the infection yet?

http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe

scan and save log, then copy and paste into a this thread.

(if you have a problem running hijackthis on vista/W7, right click on hijackthis.exe and run as admin, if that doesn't work, try again holding down the shift key and run as admin)

pmlindyloo

Hope this is what you mean!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:08:54, on 12/06/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\acer\Acer eConsole\MediaServerService.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\3\3Connect\BecHelperService.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Acer\Acer eMode Management\AspireService.exe
C:\Program Files\Acer\Acer eConsole\MediaSync.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jonathan\Local Settings\Temporary Internet Files\Content.IE5\L904S0UP\HijackThis[1].exe
C:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/servlet/ProductMessages?module=2010&error=0&language=en&product=SymNRT&version=2010.0.0.98&build=Symantec
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll
O2 - BHO: TranslatorBar 1.2 - {548f6736-8fe4-4680-82f2-170d6c07e1d2} - C:\Program Files\TranslatorBar_1.2\prxtbTra0.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: TranslatorBar 1.2 Toolbar - {548f6736-8fe4-4680-82f2-170d6c07e1d2} - C:\Program Files\TranslatorBar_1.2\prxtbTra0.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AspireService] C:\Program Files\Acer\Acer eMode Management\AspireService.exe
O4 - HKLM\..\Run: [MediaSync] C:\Program Files\Acer\Acer eConsole\MediaSync.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunOnce: [UnifiedToolbarIEIE\Cleanup] "C:\Documents and Settings\Jonathan\Local Settings\Temp\UnifiedToolbarIEIE_Win32MiscCleanup_DELETE_ME.bat"
O4 - HKLM\..\RunOnce: [UnifiedToolbar\Cleanup] "C:\Documents and Settings\Jonathan\Local Settings\Temp\UnifiedToolbarCleanupScript.bat"
O4 - HKLM\..\RunOnce: [AGCore\Cleanup] "C:\Documents and Settings\Jonathan\Local Settings\Temp\AGCore_Win32MiscCleanup_DELETE_ME.bat"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-21-2133833527-3066087950-455492216-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Linda')
O4 - HKUS\S-1-5-21-2133833527-3066087950-455492216-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Linda')
O4 - HKUS\S-1-5-21-2133833527-3066087950-455492216-1006\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Linda')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: PHOTOfunSTUDIO 5.0 HD Edition.lnk = C:\Program Files\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
O4 - Global Startup: $McRebootA5E6DEAA56$.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.kp.2020.net/planner/Core/Player/2020PlayerAX_Win32.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1265757647406
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: TPSvc - TPSvc.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0316981307898310) (0316981307898310mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\Jonathan\LOCALS~1\Temp\031698~1.EXE
O23 - Service: Acer Media Server - Acer Inc. - C:\Program Files\acer\Acer eConsole\MediaServerService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: BecHelperService - Unknown owner - C:\Program Files\3\3Connect\BecHelperService.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
--
End of file - 12693 bytes

closed

have you done a full malwarebytes scan yet, and fixed the infection?

pmlindyloo

Yes, I have done a full malwarebytes scan and fixed the infection.

pmlindyloo

Have I done something wrong AGAIN?!!!!!!!!!!!!!!!!!

closed

the list may look daunting, but should take less than an hour of effort (apart from virus scans)

If you are posting because the machine is slow and haven't done so already, post your physical ram total, commit charge total, commit charge peak by doing CTRL ALT DEL, Task manager, performance - after virus infections this is the principle reason a machine goes slow so this information is important to help you


This is a general guide on cleaning up infections and speeding up pc's https://forums.moneysavingexpert.com/discussion/2436849



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If you suspect an infection, here are some other virus scanners to try, let them fix anything found

http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
http://www.surfright.nl/en/hitmanpro
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

************************************************


Scanning with all the scanners above along with your resident scanner should remove most or all infections if there are any present on your machine, below is some specific (optional) advice based on your log which may help to improve speed and tidy things up.
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Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim

Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

Click the java icon in control panel, advanced, misc - untick java quick starter, and untick place icon in task bar

Click the java icon in control panel, updates, untick check for updates

uninstall ask toolbar
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Using Hijackthis, tick and fix these entries

O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolba...lerControl.cab
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.kp.2020.net/planner/Core/P...erAX_Win32.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1265757647406
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O20 - Winlogon Notify: TPSvc - TPSvc.dll (file missing)


O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
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Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox plugins that you don't need. This is a list of the IE BHO's evident in the log, (firefox plugins don't show up in hijackthis)

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll
O2 - BHO: TranslatorBar 1.2 - {548f6736-8fe4-4680-82f2-170d6c07e1d2} - C:\Program Files\TranslatorBar_1.2\prxtbTra0.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\s wg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstan ce.dll

Disable (vista/W7) or uninstall (XP) Windows Defender. To disable windows defender on vista or windows 7 - from the start menu, windows defender, tools, options, untick use real-time protection, under administrator options, untick use windows defender and untick allow everyone to use windows defender, click save to save settings. XP users can either do this or preferably uninstall it in control panel instead.

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Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKUS\S-1-5-21-2133833527-3066087950-455492216-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Linda')
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKUS\S-1-5-21-2133833527-3066087950-455492216-1006\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" (User 'Linda')
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\RunOnce: [AGCore\Cleanup] "C:\Documents and Settings\Jonathan\Local Settings\Temp\AGCore_Win32MiscCleanup_DELETE_ME.ba t"

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If you want a speedy machine, Use windows firewall and replace your antivirus and security software with avast 6 free - (a fast and lightweight virus scanner with good detection rates) http://www.avast.com/free-antivirus-download :

This is a list of (or remnants of) security software evident in your log, you may wish to uninstall these in Control Panel (add/remove programs or programs/features) to keep your PC running smoothly, too much overlapping or bloated security or useless tuning software can have a drastic effect on performance - always leave one resident scanner running (eg avast/avira etc)

---- rapport

---

C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

---- mcafee

---

O23 - Service: McAfee Application Installer Cleanup (0316981307898310) (0316981307898310mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\Jonathan\LOCALS~1\Temp\031698~1.EXE

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Download and install cleanmem http://www.pcwintech.com/cleanmem (download direct download). In windows explorer, go to c:\windows\tasks, click on the clean system memory task, schedule, advanced, and change it from every 30 minutes to every 5 minutes, then ok, ok. Find c:\program files\cleanmem\mini_monitor, run it and right click the icon (near the clock) to set it to automatically run at startup, show percentage to keep an eye on your ram use. If your machine is still slow after doing everything listed, post your commit charge and installed physical ram details from task manager performance

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start, run, msconfig, select services tab, disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

SSDP Discovery Service
Remote Registry
WebClient
Distributed Link Tracking Client

Also disable these services if you don't use them by running msconfig, services tab

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

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When you've done all that, post a fresh hijackthis log and any logs of infections

debitcardmayhem

pmlindyloo wrote: »

Yes, I have done a full malwarebytes scan and fixed the infection.

No , you haven't but it would help to post the log from Malwarebytes (the one that fixed the problem) Start it again and look on the logs tab.