windows restore payments ?

billy_1

Hi my computer is playing up today and after a scan that i have never seen before, is displaying www.windows-xp-restore.com/secure/payments is this a hard drive failure or something a little fishy ?? please help me techies thank you.:money:

dixiebb

billy_1 wrote: »

Hi my computer is playing up today and after a scan that i have never seen before, is displaying www.windows-xp-restore.com/secure/payments is this a hard drive failure or something a little fishy ?? please help me techies thank you.:money:

well, that is refusing to load in mine, so ....;) :whistle:

karatepet

What was the name of the scanner?

stilltheone

Download, install, update and run a Full Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

billy_1

Didnt mention the computer now does very little so cant download or even get on the internet i am on my friends for now !! xp recovery scan ?? also when i look at all programs its empty.

karatepet

Download malwarebytes onto a cd/memory stick and run it on the infected pc.

karatepet

Follow these intructions http://www.bleepingcomputer.com/virus-removal/remove-windows-xp-recovery

paddyrg

That message/website is a scam, but if whatever malware you have is dragging your machine to a cfrawl and won't let you download anything else, I would suggest a flatten and rebuild - it sounds so deeply screwed it would be easier and quicker to start afresh. Have you got backups of your important files?

stilltheone

paddyrg wrote: »

That message/website is a scam, but if whatever malware you have is dragging your machine to a cfrawl and won't let you download anything else, I would suggest a flatten and rebuild - it sounds so deeply screwed it would be easier and quicker to start afresh. Have you got backups of your important files?

This is ridiculous. It is a simple fix.

billy_1

Ahhh actually not a simple fix !! Malwarebytes tried to install by data stick but at finish displays message "access is denied" also in bottom left of screen displays " critical error damaged hard drive clusters detected private data at risk" Would nothing at all show up or even partially load in the event of a hard drive failure ???

santer_2

Another option

http://www.avira.com/en/support-download-avira-antivir-rescue-system

http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163