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Unable to access a web page??

13»

Comments

  • kaza
    kaza Posts: 893 Forumite
    Thanks so much for your time you could charge by the hour here!!
    Its getting very complicated this!
    Im wireless and use a netgear router.
    Right I will try all this now

    Karen
  • kaza
    kaza Posts: 893 Forumite
    edited 12 June 2011 at 10:25AM
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\KAREN>nslookup https://www.firstchoice.co.uk
    *** Can't find server name for address 192.168.0.1: Non-existent domain
    *** Default servers are not available
    Server: UnKnown
    Address: 192.168.0.1

    Non-authoritative answer:
    Name: https://www.firstchoice.co.uk
    Address: 62.48.75.48


    C:\Documents and Settings\KAREN>nslookup
    *** Can't find server name for address 192.168.0.1: Non-existent domain
    *** Default servers are not available
    Default Server: UnKnown
    Address: 192.168.0.1

    > 8.8.8.8
    Server: UnKnown
    Address: 192.168.0.1

    Name: google-public-dns-a.google.com
    Address: 8.8.8.8

    > https://www.firstchoice.co.uk
    Server: UnKnown
    Address: 192.168.0.1

    Non-authoritative answer:
    Name: https://www.firstchoice.co.uk
    Address: 62.48.75.48

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\KAREN>nslookup https://www.firstchoice.co.uk
    *** Can't find server name for address 192.168.0.1: Non-existent domain
    *** Default servers are not available
    Server: UnKnown
    Address: 192.168.0.1

    Non-authoritative answer:
    Name: https://www.firstchoice.co.uk
    Address: 62.48.75.48


    C:\Documents and Settings\KAREN>nslookup
    *** Can't find server name for address 192.168.0.1: Non-existent domain
    *** Default servers are not available
    Default Server: UnKnown
    Address: 192.168.0.1

    > 8.8.8.8
    Server: UnKnown
    Address: 192.168.0.1

    Name: google-public-dns-a.google.com
    Address: 8.8.8.8

    > https://www.firstchoice.co.uk
    Server: UnKnown
    Address: 192.168.0.1

    Non-authoritative answer:
    Name: https://www.firstchoice.co.uk
    Address: 62.48.75.48
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\KAREN>ping https://www.firstchoice.co.uk

    Pinging https://www.firstchoice.co.uk [62.48.75.48] with 32 bytes of data:

    Request timed out.

    In the IP address box is is set to automatic, the other google numbers werent in so I put them in and switched off but it still didnt work.
    Have learnt how to paste the cmd prompt !

    Would a system restore work? as it was all ok a few days ago.
  • kaza
    kaza Posts: 893 Forumite
    edited 12 June 2011 at 11:01AM
    Its wireless a netgear dg834g

    The ip page is exactly the same as yours, but the numbers I had manually entered had gone?? I have entered them again.

    Have flushed the dns

    I have connected to first choice using my sons dsi using the same wireless router.


    I will switch off again now and see if it works and if the 8.8.8.8 number is still there.

    Thanks, so much for your patience and time.

    After logging off and back in the 8.8.8.8 and 8.8.4.4. numbers have gone again
  • kaza
    kaza Posts: 893 Forumite
    You are very welcome. You may want to post an new thread here and have one of the guru's like AlienRik take a look at a hijackthis log for you. I'd recommend it myself - just to be on the safe side.

    Will do, thanks
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi kaza,

    what happens if you paste the IP address 62.48.75.48 into the address bar?
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Rock_Bottom
    Rock_Bottom Posts: 5,270 Forumite
    Just been re-connected to websites with TalkTalk ... my MSN Messenger kept on working though ... why does it do that.?
  • kaza
    kaza Posts: 893 Forumite
    Hi kaza,

    what happens if you paste the IP address 62.48.75.48 into the address bar?

    I get
    The webpage at http://62.48.75.48/ might be temporarily down or it may have moved permanently to a new web address.
    Here are some suggestions:
    Reload this web page later.
    Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

    Hope you can help
    Thanks
    Karen
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