Unable to access a web page??

kaza

I am trying to access a web page - firstchoice.co.uk, I know theres no problem with it because a few friends have checked it for me.

I just have not been able to get on it for 3 days, I use chrome but have also tried ie and firefox, I use avast, so I turned it off and I still cant get on it ( I need to book my holiday!!).

I get this message
Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

PLEASE HELP!!!!!!

Thanks
Karen

WhiteChristmas

In Chrome:

1) Click the Wrench menu in the upper right corner
2) Select 'Clear browsing data'
3) Ensure that check boxes for 'Clear browsing history' and 'Empty the cache' are selected
4) Click 'Clear browsing data'

Try your website.

If that doesn't work, close Chrome.

Open a command window (Windows Start - put CMD in the search box and hit enter)

You should get a black box with a c:\...\ prompt in it

Enter IPCONFIG /FLUSHDNS and hit enter

Close the command window, restart Chrome and try again.

If that doesn't work, then it's likely that something (firewall, antivirus) is actively blocking you.

Toxteth_OGrady

If it's urgent use a proxy.

This one has SSL (https) already enabled.

https://fishproxy.com/index.php

Just type in http://www.firstchoice.co.uk/ to the URL box and GO.

dogmaryxx

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_ma..._anti_malware/
Open malwarebytes and go to UPDATE and click 'check for updates'. After its updated go to SCANNER and click PERFORM QUICK SCAN then click SCAN
Remove everything thats found (needs to be ticked)
Post the COMPLETE log here AFTER youve deleted everything it finds
If anything was found then do the exact same but run a FULL scan

kaza

Malwarebytes' Anti-Malware 1.51.0.1200
https://www.malwarebytes.org

Database version: 6826

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/06/2011 15:36:17
mbam-log-2011-06-10 (15-36-17).txt

Scan type: Quick scan
Objects scanned: 144517
Time elapsed: 9 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I have done all of the above and still no joy?

Thanks for your help

kaza

Anybody help please?

steve1980

Why don't you phone them up or go into the shop?

You can normally barter them down a bit aswell.

kaza

steve1980 wrote: »

Why don't you phone them up or go into the shop?

You can normally barter them down a bit aswell.

I have booked it now, I would just like to fix my pc.
Thanks

[Deleted User]

Hi,

have a look at this similar thread, post 11, might work for you also.

easyhost

kaza wrote: »

Anybody help please?

have they not blocked your IP from accessing their site, as this what it sounds like

kaza

easyhost wrote: »

have they not blocked your IP from accessing their site, as this what it sounds like

I cant see why a holiday company like first choice would do that, I havent done anything naughty !

Is there a way that I can check if they have.