Lloyds TSB and proof of ID

Nikki

Lloyds TSB have told me I cannot withdraw my money over the counter without a Passport, photocard driving licence or a forces ID card. I have none of these items!! We are currently having some building work done and need to get larger than normal amounts out to pay the builders, otherwise I'd just use the cashpoint. Is this now common practise or are Lloyds being exceptionally picky? I've never come up against this before when dealing with the bank.

shock222

its nice to know my bank is not going to hand out all my hard earned
cash without valid id:D

hopingforahouse

They gave me my cash with just a bank card and a signiture. Only £200 (only!), but had forgotton my pin. V. embarrasing. I would try a diff branch, but if its lots and lots, then fair enough, I would aks for photo id. At the end of theday, if they give your cash to the wrong person, then they would have to pay.

jonesMUFCforever

Are you going into your normal branch - are you known there? How much were you trying to withdraw?

If you are going to a strange branch wanting a large amount of cash then they are within their rights to ask for ID.Whether it has to be photo ID is a good question - do you have for instance an old style driving licence?

Ms_Chocaholic

Does anyone know if an expired UK passport is acceptable as photo ID for banking purposes. My mum needs to change her bank account details and, like original poster, does not have any other photo ID.

ronnie_2

Nikki wrote:

Lloyds TSB have told me I cannot withdraw my money over the counter without a Passport, photocard driving licence or a forces ID card. I have none of these items!! We are currently having some building work done and need to get larger than normal amounts out to pay the builders, otherwise I'd just use the cashpoint. Is this now common practise or are Lloyds being exceptionally picky? I've never come up against this before when dealing with the bank.

so how much money are you talking about having to take out over the counter? will your builder not take a cheque from you?

if you dont hold a passport, new style driving licence (with the other bit) or a id card forces/police/nhs do you recieve benefits? do they get paid to your account then take your benefits advice letters in along with a utility bill.

Ms_Chocaholic wrote:

Does anyone know if an expired UK passport is acceptable as photo ID for banking purposes. My mum needs to change her bank account details and, like original poster, does not have any other photo ID.

if its for account opening the passport must be valid, if its only by a couple of weeks then a blind eye is turned

Nikki

ronnie wrote:

so how much money are you talking about having to take out over the counter? will your builder not take a cheque from you?

if you dont hold a passport, new style driving licence (with the other bit) or a id card forces/police/nhs do you recieve benefits? do they get paid to your account then take your benefits advice letters in along with a utility bill.

The max was £3,000. No to the cheque as it's a cash job. Yes I do have benefits paid into our account but they they said only take the 3 forms of ID mentioned. I have plenty of other things to prove my ID that I've used in the past so I don't get why just these 3 now.

Nikki

ejones999 wrote:

Are you going into your normal branch - are you known there? How much were you trying to withdraw?

If you are going to a strange branch wanting a large amount of cash then they are within their rights to ask for ID.Whether it has to be photo ID is a good question - do you have for instance an old style driving licence?

There are only 2 branches local to us but I wouldn't say I use them enough to be recognised. I accept they want ID and have no problem with that, but why such a narrow range?

chesky369

I think you should telephone to make an appointment with the Manager (or your account Manager) and explain the problem to him. If you tell him that, for a short amount of time, you will need fairly large amounts of cash and why, he will probably be able to work around these rules.

ronnie_2

Nikki wrote:

The max was £3,000. No to the cheque as it's a cash job. Yes I do have benefits paid into our account but they they said only take the 3 forms of ID mentioned. I have plenty of other things to prove my ID that I've used in the past so I don't get why just these 3 now.

your other items will still be valid for withdrawals, sounds like the cashier was just being ultra cautious. next time your in if the cashier says the same make sure they get there supervisor over and they can agree the withdrawal.

RayWolfe

Nikki wrote:

No to the cheque as it's a cash job.

Not to hijack this thread but why is it A CASH JOB? Are you happy condoning/encouraging some sort of tax or benefit fraud?