Outlook now!

Lifeisbutadream

I have just got a laptop on for our business and have set it up to receive emails for our business email address.

I have set it all up and it appears to be working, but the emails that I have sent have not gone - I am not near the laptop so I cant test it again, but does anyone have any ideas what the problem could be?

Hammyman

Probably the SMTP server is incorrectly set.

Lifeisbutadream

Hammyman wrote: »

Probably the SMTP server is incorrectly set.

How do I find out? it tested OK and didnt come up with any errors..

johnnyboyrebel

Lifeisbutadream wrote: »

How do I find out? it tested OK and didnt come up with any errors..

It does sound like an smtp issue although as soon as you test it, you would get an error telling you this. Are the emails that haven't sent sat in the outbox and whenever it sends/receives it all looks ok but the emails just don't leave the outbox?

Lifeisbutadream

johnnyboyrebel wrote: »

It does sound like an smtp issue although as soon as you test it, you would get an error telling you this. Are the emails that haven't sent sat in the outbox and whenever it sends/receives it all looks ok but the emails just don't leave the outbox?

The emails sent were in the 'sent' box when I left last night - my email hasnt arraived and neither has another one that I sent - I am presuming that the third didnt go either,.

Lifeisbutadream

I would really appreciate some help here - I am now at the laptop - emails can be received but not sent - I have sent one to myself that hasnt arrived, but they are all in the 'sent' box not out 'out' - I dont want to start messing about with anything - does anyone have any ideas at all???

CoolHotCold

Alright

Whats the Email address (just tell us the bit AFTER the @ symbol, don't want everyone knowing your email address)
What version of Outlook and who your ISP is

Lifeisbutadream

CoolHotCold wrote: »

Alright

Whats the Email address (just tell us the bit AFTER the @ symbol, don't want everyone knowing your email address)
What version of Outlook and who your ISP is

I cant tell you as it will give it away - it is through our website, not tiscali or anything like that...

it is set up through IMAP not the other one if that makes sense (it probably doesnt because I dont know what I am talking about!)

CoolHotCold

Not exactly giving much to work on. Can you at least tell us who hosts the servers? (Like 1and1 or hostgator? etc)

Who is your Internet Service Provider then?

Lifeisbutadream

CoolHotCold wrote: »

Not exactly giving much to work on. Can you at least tell us who hosts the servers? (Like 1and1 or hostgator? etc)

Who is your Internet Service Provider then?

its 1and1

sorry! if I put the address you will know who I am and my online stalkers will come and kill me in my bed

CoolHotCold

[STRIKE]Ok 1and 1 for hosting but WHO supplies the internet to your business (like BT or Virgin Media etc)[/STRIKE]

Actually probably don't need to know that