Lloyds TSB Premier Account Scam?

Rupert_Bear

Ultima_K wrote: »

To be fair to LTSB, I only ever have a problem with them when me or my family have had to deal with them face to face.

The call centre staff have always tried to help or sort out any problems I have had and the internet banking facility works perfectly well.

But some of the problems we have had with them have been horrendous. This has been in 2 different cities in different financial circumstances and the customer service has been dreadful in the branch.

If they didn't call me, insist I came into the branch at short notice, and then tell lies about my account I would have been happy until September possibly much longer as the OD is usually automatically approved.

I am in far better financial shape this year too. So i found it strange they were even bothering.

I have asked to change branches to my new town. Hopefully, I will get better service like you! :rotfl:

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Because the manager did not like me I then went into another branch near where I worked and explained the situation to that manager.
He suggested I transfer my account to his branch.

I did this in 1985 and have been with that branch ever since.

However I now do all my banking over the internet and never go into a branch. The branch never bother me and I do not bother them.