Unsolicited Phone Charges - 700034270 & 87050

Sii

Hi All,


I looked at my bill for 14th Mar to 13th Apr to find that on the 14th of Mar at 00:14 I am charged £0.10 for a text from 87050 and £1.50 a minute later from what is named 'Premium Text'.

Not seeing any more anomalies, and knowing that T-Mobile will tell me to contact the correspondent, I pass it over as a one off and resolve to keep a beady eye out in my next bill.

Low and behold, my in next bill (14th of Apr to 13th of May) on the 22nd of Apr at 11:45:40 I see the same text from 87050 for £0.10 and immediately after at 11:45:49 something from 700034270 for £1.50.

Naturally I am wanting to stop this that can only be called theft, preferably in a way that is cost free. Any and all help or opinions would be greatly appreciated.



Thank you for reading,


Sii



P.S.

The only thing I could find on the Web was some folk saying that the 700034270 number had charged them £1.50 after they had added their daughter to their account on Virgin, that was a post from 2009. Also, on another forum, someone said that this number is something to do with a music download confirmation text. Further than that I don't know, I cannot track the number and I NEVER text anyone other than friends and family and certainly don't subscribe, buy or reply to anything that I don't know of and NEVER give my number to anyone other than the usual work, friends, family fraternity. I have checked my phone and there is no message in my in-box or out box from/to anyone on either of the two days.

OneADay

It sounds like Nokia - if you sign up to Nokia Messaging - it sends a one of text which is charged at 10p.
The £1.50 - are you downloading something - some app from Ovi?

Sii

I found some useful advice at

grumbletext.co.uk/page.php?pn=gtsossmsstop

(sorry there is no link, as a new user I cant post one) for anyone with a similar problem.

OneADay,

I did download Nokia E-mail at the begining of April, but I was of the understanding it was free. Following some advice on the aforementioned site I have texted 'STOP ALL' to the 87050 number and had a reply that told me I am not sighed up for anything reacuring althought it maybe a one off, as you say, this may be the Messaging thing. As for the £1.50 I have not downloaded anything for some months, I seldom use Ovi, and anything I may download is either free or I pay by card. Also I did a serch in PhonePayPlus on the 7000 number and it came up with nothing. Is Nokia Messaging the same as Nokia Email? And do you think the £1.50 charged on the 14th is from the same company as the charge of the same amount on the 22nd?

Thanks OneADay,

Sii

Intasun32

@Sii,

T-Mobile & Virgin (who use the TM network) use the 7000***** number to, for some reason, disguise the premium rate short codes. There have been several threads in the past about this practice and the problems in getting TM or Virgin to give information about the sender of the premium rate texts. They use the excuse that they cannot trace the sender even though the 7000***** codes are used only by TM (& Virgin) on their network. They have never given any reasons/explanation as to why they use these codes.

Some how I don't think that the short code is anything to do with Nokia, I think this may be of help;

PhonepayPlus has the following information about the shortcode number 87050.


Netsize UK Ltd

This is a text message service charged at premium rate. The types of services operating on this number can be ring tones, jokes, games, tarot, chat, mobile internet services (WAP) and more.
If you would like to find out more about this service or have a question about it you should contact the company that provides this service which is listed below:
Netsize UK Ltd

1st floor
338 Euston Road
London
NW1 3BT

0808 2343 605
helpdeskuk@netsize.com
If you want to log a complaint to PhonepayPlus online please click here.
Alternatively, you can call our helpline on 0800 500 212 (Mon-Fri, 0900-1700).


:beer:

Sii

Thanks Intasun32, that echos something I have heard. I guess there is not much I can do about it? Do you know why they may have added this seemingly random charge?

I have also contacted Netsize and they have said I have no outsatanding accounts with them and the charge must have been a one off, I will just have to wait and see I guess.

Intasun32

Sii wrote: »

Thanks Intasun32, that echos something I have heard. I guess there is not much I can do about it? Do you know why they may have added this seemingly random charge?

I have also contacted Netsize and they have said I have no outsatanding accounts with them and the charge must have been a one off, I will just have to wait and see I guess.

@Sii,

It is TM's own references, I remember that they were warned by OFCOM about this last year but it seems to have fallen on deaf ears.

I would not leave it, often several content advisor's use the same short code. Press TM for further details, they do know as they have passed on the money for this text to them so don't accept that they have no details. Also make a report for unsolicited premium rate texts on the Phone Pay Plus web site.

A company has your details and there's nothing to stop them sending you further chargeable texts or, as they do, selling your details to other cowboy operators. I am not trying to worry you but this can and does happen.

:beer:

Sii

@ Intasun32,


Thank you for help and encouagement.

I just wanted to let you know I did as you suggested and pressed T Mobile on the matter, they have said they will 'look into it' and that they have blocked this number from my account. I now have a refund and am a much happier bunny, this months bill is bogus text free so it seems they are upkeeping their promise. I have also complained to Phonepayplus.

Thanks again and all the best,

Sii

Intasun32

Sii wrote: »

@ Intasun32,


Thank you for help and encouagement.

I just wanted to let you know I did as you suggested and pressed T Mobile on the matter, they have said they will 'look into it' and that they have blocked this number from my account. I now have a refund and am a much happier bunny, this months bill is bogus text free so it seems they are upkeeping their promise. I have also complained to Phonepayplus.

Thanks again and all the best,

Sii

@Sii,

Well done.

:beer: