mobile phone scam-

homeworker

i have just went through my mobile phone bill and looked at why i was charged £10 for interactive messaging. So i have just phoned o2 , and found out that this company , do not have the company name the number is 0870 2480277 who charged me £2.50 a message x 4 , and then last month charged me £25 for some messages. I've been through all my messages, i havent received these messages. surely this is illegall.I have subscribed to this service. I ring the company and the customer service line goes dead!

Is there anything i can do to get my money back.

grumbler

homeworker wrote: »

... I've been through all my messages, i havent received these messages. surely this is illegall.I have subscribed to this service.

If you subscribed and were charged, then they sent the messages. The problem is either with your phone or your network. There is no point in contacting the company because it is your network who charges you.

homeworker

hi thanks but i never received these messages or subscribed to such a service!

grumbler

homeworker wrote: »

I have subscribed to this service.

homeworker wrote: »

.. i never ...subscribed to such a service!

Browntoa

BBC use the company that owns that number for Sports relief

http://www.bbc.co.uk/radioscotland/features/sportrelief_terms

1. The SMS service is provided by Mobile Interactive Group Limited. If you have any queries regarding the service, please contact MIG at the following e-mail address: customercare@mit-can.com or write to Mobile Interactive Group Limited, The Tower Building, 7th Floor, 11 York Road, London, SE1 7NX or call on the following Helpline Number 0870 248 0277 (Monday to Friday 9:00 - 17:30)

http://mit-can.com/

homeworker

sorry i wrote first message with such anger and couldnt gather my head and my fingers in time!! I hardly get any txts from anyone , and im not into subscribing to txts. But if this company sent me these txts surely they should say that if i was accepting this txt that it was going to charge me £2.50 per txt. I have looked at my logs and there are no txts that relate to there txts and times !! I have done a search on the internet and apparently other people have been charged as well !

baza52

homeworker wrote: »

sorry i wrote first message with such anger and couldnt gather my head and my fingers in time!! I hardly get any txts from anyone , and im not into subscribing to txts. But if this company sent me these txts surely they should say that if i was accepting this txt that it was going to charge me £2.50 per txt. I have looked at my logs and there are no txts that relate to there txts and times !! I have done a search on the internet and apparently other people have been charged as well !

So did you subscribe or not?
Have you ever looked at/subscribed at their website?
If you subscribed and agreed to their t&c's at the time your screwed

homeworker

baza52 wrote: »

So did you subscribe or not?
Have you ever looked at/subscribed at their website?
If you subscribed and agreed to their t&c's at the time your screwed

NO never subscribed there to there service or even looked at the service or even received these txts!! I dont know what txts they can be?

Techhead_2

homeworker wrote: »

NO never subscribed there to there service or even looked at the service or even received these txts!! I dont know what txts they can be?

In that case, go to the regulators website (phonepayplus), put the number in and you will get details of how to get a refund or make a complaint.