anyone have any idea as to why

vintagegirl

vanquis would set up a new dd on my bank account?
i have just logged into my online banking and there is a new dd mandate been set up under the name Vanquis Bank Ltd.

there has been one set up for over a year taking the minimum payment under the name Vanquis bank so i have no idea why this one is here.....
anyone have any experience of this?

Fruit_and_Nut_Case

The only time something similar has happened to me is when I have received a replacement card with a different number. Has the reference number changed? Or, more worryingly, has someone opened a new account in your name?

Farmerbob

They have likley changed their trading name and have to change the DD accordingly. Nothing to worry about thay will still take only one payment

Rgs

vintagegirl

Fruit_and_Nut_Case wrote: »

The only time something similar has happened to me is when I have received a replacement card with a different number. Has the reference number changed? Or, more worryingly, has someone opened a new account in your name?

it hasnt got an reference number on it yet, just a new mandate and nothing has been taken yet. baffling

Phil_GT

id give them a ring probably a simple explanation?

do you have access to credit expert? i would check no searches have been made by them lately. if so could indicate somthing fishy

vintagegirl

Phil_GT wrote: »

id give them a ring probably a simple explanation?

do you have access to credit expert? i would check no searches have been made by them lately. if so could indicate somthing fishy

i checked that tonight phil, and no there has been no searches by them. We did however apply for a granite card last month, (i hadnt realised it was vanquis as well) but have heard nothing from them about this. Not a yes or a no...
could this be linked?

Saints2011

vintagegirl wrote: »

i checked that tonight phil, and no there has been no searches by them. We did however apply for a granite card last month, (i hadnt realised it was vanquis as well) but have heard nothing from them about this. Not a yes or a no...
could this be linked?

I would of thought this would be it then, strange you havent heard a yes or no yet. I would call them up .

vintagegirl

KirbyBirch wrote: »

I would of thought this would be it then, strange you havent heard a yes or no yet. I would call them up .

thats what im thinking but then after we realised it was vanquis, it says you cant have a granite if you have a vanquis.

Saying that though, i havent been home in over a week apart from to collect mail so if they have been trying to call, i wouldnt get it anyway

Saints2011

vintagegirl wrote: »

thats what im thinking but then after we realised it was vanquis, it says you cant have a granite if you have a vanquis.

Saying that though, i havent been home in over a week apart from to collect mail so if they have been trying to call, i wouldnt get it anyway

I cant say ive heard you can only have one or another, il have a look about on both websites.

vintagegirl

KirbyBirch wrote: »

I cant say ive heard you can only have one or another, il have a look about on both websites.

i wouldnt have thought they would just set up another dd without actually speaking to you though would they?

Saints2011

KirbyBirch wrote: »

I cant say ive heard you can only have one or another, il have a look about on both websites.

Just had a look cant see anything...