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trouble with Virgin again?
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soolin
Posts: 74,115 Ambassador
Is anyone else having trouble with Virgin broadband tonight or is it my PC playing up?I would phone them except for the fact that even when they have national outages the website never shows them having any problems and when you do phone they assure you it is your equipment and not them.Some websites seem better than others, I'm really struggling on mSE for instance and it has taken me approx 6 minutes just to open this new message pane.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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I'm with Virgin, and not having any problems.Can't offer any advice,but i hope you get it sorted soon.0
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If you're on cable broadband & have the TV service,try & use the On Demand.I that works,then it's your end.If not then it's VM's.
Thing is,your problems may be limited to the area &,more specifically,the Node you are connected to (two large street cabinets near where you live) & therfore you are experincing a local outage which would not show up on the website as a national outage because it isn't.0 -
Cant log in to my home phone account and cant get through on 150.This months bill is for £68.00,but cant get through to query it. Does anyone know if 18185 is still ok? calls have gone through on 18185 charging,but perhaps Virgin are now charging for these as well?never put off buying a bargain today,it may be gone tomorrow0
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I've only just managed to get back onto MSE again!For once the Virgin status page is reporting a problem with broadband so it looks like it might not be just me after all but my area.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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I have had trouble with it all evening.0
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Its been like it for 2 days - advice on virgin users forum is to use a proxy server - I'd link but can't load the virgin site:eek:
It was internet options - connections - LAN settings - use proxy server - enter - webcache.virginmedia.com - then port 8080
Doesn't work for all but has got me on here
HTHMama read so much about the dangers of drinking alcohol and eating chocolate that she immediately gave up reading.0 -
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Cant log in to my home phone account and cant get through on 150.This months bill is for £68.00,but cant get through to query it. Does anyone know if 18185 is still ok? calls have gone through on 18185 charging,but perhaps Virgin are now charging for these as well?
Calls via the 18185 Virgin Cable 0808 Freephone Access Number should only be charged by 18185. Virgin treat it as a freephone call.;)0 -
Thank you everyone. After my last message last night i couldn't get online again, but it all looks fine now.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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