Virgin media salesman vent

Widelats

I asked today what i could expect for a deal, of broadband only.

Virgin: What are you going to use it for?

Me: Internet, emails, facebook, download a film now and then.

Virgin: How many films a week?

Me: Um, 1 or 2

Virgin: Well thats 30 meg, its about £30 per month, plus £40 installation

Me: :eek: do you have anything cheaper?

Virgin: (shaking head) No.......er, .....yes there is a 20 meg.....

Me: Now i don't trust you, makes me think what else your hiding....:cool: so i walked away

No sale.

Vent for moneygrabbing lying virgin rep over.

Widelats

FireyFaerie wrote: »

They all have sale tactics.. and will always pitch for higher priced items if they think they will gain a sale. Some get caught out and get nothing as it seems with your guy. If they are commission based then they will try even harder for a sale.. even if they realise they have not got what your looking for. But still they try *sigh*

He was, i don't need 30 MB for a film or 2 a week, 10 MB is fine, their loss for not being honest since i know what MB is and what is needed, tried selling me way way over the top speeds.

Meepster

Are you sure you know what MB is?

MB = Megabyte

A two hour film is around about 700MB

Internet download speed is measured in Mbps...

Azari

Meepster wrote: »

Are you sure you know what MB is?

MB = Megabyte

A two hour film is around about 700MB

Internet download speed is measured in Mbps...

Its a massive own goal for the comms industry that their most popular non-telephone product has two main specifications: Speed and data limit and both have a unit expressed as em bee.

Unsurprisingly the subtlety of MB v Mbs (often written as Mb) is lost on, probably, 80% of their customers.

In this case, I think we can be pretty sure that OP is talking about speed and thus his/her complaint is valid.

Meepster

Why be a spoilsport???

Azari

Meepster wrote: »

Why be a spoilsport???

Well, I have to do something on my day off from being a pedant.

Evilm

What has whether its 1 or 2 films a week got to do with your connection speed? Unless he was talking that you would need 30GB a month download limit?

Azari

Evilm wrote: »

What has whether its 1 or 2 films a week got to do with your connection speed? Unless he was talking that you would need 30GB a month download limit?

That's the whole point.

It has nothing to do with the connection speed once you get past a certain threshold which all Virgin cable packages easily manage.

The salesman was trying to con OP into a much more expensive package than needed.

Widelats

Evilm wrote: »

What has whether its 1 or 2 films a week got to do with your connection speed? Unless he was talking that you would need 30GB a month download limit?

He was talking about speed. Wanted to sell me a ferrari when a fiesta would have been perfectly fine, if you see what i mean.

Enfieldian

Why didn't you have a look on their website? All the packages, speeds and prices are on there........

barbiedoll

They're as bad as TalkTalk. I had a conversation with one of their doorstep salesmen the other day........

TT Rep.."Good afternoon gorgeous, don't worry, I'm not selling anything"

Me: "I highly doubt that and please don't use sexist terms when you're speaking to me"

TTR..."Do you use broadband services?"

Me: "Who wants to know?"

TTR...(still smiling, despite my scowling, definitely not gorgeous expression)..."Did you know that everyone in your street is getting their broadband for free?"

Me: "Ha ha ha ha, yeah, I don't think so. Please go away"

TTR: "You don't know what you're missing out on"

Me: "Let me guess. Rubbish service, rubbish customer support, incorrect bills and nothing but hassle when I want to leave. No thanks!"

TTR: Can I just leave you my number in case you change your mind?"

Me: *Sound of door slamming in his face*

:mad::mad::mad::mad: