Will O2 negotiate instore?

robbie1989

My Phone contract comes up for renewal tomorrow. I plan to go into town as I want to have an actual look at the phones I am interested in getting so I can make a decision I'd be happy with. I intend to go around all the phone vendors and look at what is offered for each phone, before heading in to O2 to see what they would offer.

Would O2 match the deals/negotiate terms I find in-store, or would I need to give them a ring and go through to retentions to get a good deal?

I'd prefer to keep with O2 for the simplicity of the matter.

chanz4

depends on the store, carphonewarehouse or phones 4u may

notafan

I think if your already with o2 you'll get a far better deal from retentions over the phone.

I'd still go and have a look to see what everyone else has on offer and what phone you want.

Then i'd go back home and order it from there, not only will retentions have that little bit more sway then the store but you'll get the distance selling coverage meaning if you change your mind it can go back.

bengalknights

Carphone warehouse will definitly negotiate or give you cashback but o2 stores generally stick to the line.

Ash1982

I tried ringing O2 and retentions didn't offer me anything.... their strategy is to go for 'value' not quantity of customers meaning that they are only interested in retaining high users on contracts £40 pcm plus.

The retentions guy basically talked me through how to use the dial a phone website to get a better deal and gave me my PAC code. Kind off a thanks for your custom but your welcome to leave and I'm not even going to try and stop you!

Piyush_Agarwal

Hi
Its completely depends on the place from where you are buying pone and the two new tariffs retentions have on offer are called Discount 500 and Discount 750 so can check that.