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HSBC have screwed me hard!

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Comments

  • Damos22
    Damos22 Posts: 6 Forumite
    JuicyJesus wrote: »
    A machine will retain your card if the attached account is closed.

    You cannot close an HSBC account over the telephone.

    Online banking worked fine for about 3 days after the machine ate the card, including making payments and DD's coming out......
  • Evilm
    Evilm Posts: 1,950 Forumite
    They need to tell you when and how you made these requests to close the account. Also if this was in person or online I would see if they had signatures or IP addresses at the time of the request.

    I assume you have been paid the money that was in the accounts when they were "closed"? If this was a scammer they should also have the bank details of where the balance was transferred to.
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