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Best bank - customers said so - comment

bigfreddiel
bigfreddiel Posts: 4,263 Forumite
in Budgeting & bank accounts
According to the papers (what do they know) Handelsbanken has topped customer surveys for service http://www.handelsbanken.co.uk/

Anyone on this board banks with them?

All comments welcome

fj
«134

Comments

  • jinkster
    jinkster Posts: 377 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I'm with Handelsbanken and they are very good.

    Email the branch and they email you back very quickly. All decisions are made in branch.

    The only problem is the internet banking service is a little dated - I'm an Apple Mac user and the log in will only work on Firefox and no chance of checking my account on a Mac or iPad in the UK.

    The Swedes (Handelsbanken is Swedish) have an Iphone and iPad app but it dont work in the UK!

    Any more questions, do ask!
  • Lith
    Lith Posts: 897 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    jinkster wrote: »
    I'm with Handelsbanken and they are very good.

    Email the branch and they email you back very quickly. All decisions are made in branch.

    The only problem is the internet banking service is a little dated - I'm an Apple Mac user and the log in will only work on Firefox and no chance of checking my account on a Mac or iPad in the UK.

    The Swedes (Handelsbanken is Swedish) have an Iphone and iPad app but it dont work in the UK!

    Any more questions, do ask!

    don't worry about it being outdate this is online banking and they will upgrade there systems sooner than you think.

    so this is a swedish bank? and the nearest branch is in london?

    may i also ask what is the sort code ?
    • HSBC (Main A/C)
    • Halifax Back up A/C
    • Lloyds (Spending) A/C
    • RBS Back up A/C
    • Barclays Old A/C
    • Nationwide Old A/C
  • whitewing
    whitewing Posts: 11,852 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Are they any good on mortgages? Am looking to remortgage next year maybe.

    And do you know if their mortgages would be available via brokers? I just wonder as it talks about tailoring services in the branch. To me that implies that you would have to contact them directly.
    :heartsmil When you find people who not only tolerate your quirks but celebrate them with glad cries of "Me too!" be sure to cherish them. Because these weirdos are your true family.
  • jinkster
    jinkster Posts: 377 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The nearest branch isn't London unless you live there! Basically the nearest branch to your postcode is your branch!

    Hope they figure the online banking out soon!
  • Lith
    Lith Posts: 897 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    jinkster wrote: »
    The nearest branch isn't London unless you live there! Basically the nearest branch to your postcode is your branch!

    Hope they figure the online banking out soon!

    and whats the sort code of your branch ? or don't ya know?

    scared? :p
    • HSBC (Main A/C)
    • Halifax Back up A/C
    • Lloyds (Spending) A/C
    • RBS Back up A/C
    • Barclays Old A/C
    • Nationwide Old A/C
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Apparently there are approx 100 branches in the UK.
  • Hazzanet
    Hazzanet Posts: 1,724 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 1 June 2011 at 6:38AM
    Lith wrote: »
    may i also ask what is the sort code ?

    A quick google search gives clues that they are in the 40-??-?? range, so using HSBC as the clearing bank.
    4358
  • Lith
    Lith Posts: 897 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    Hazzanet wrote: »
    A quick google search gives clues that they are in the 40-??-?? range, so using HSBC as the clearing bank.

    Cheers,

    im with HSBC so no point to go with them then.
    • HSBC (Main A/C)
    • Halifax Back up A/C
    • Lloyds (Spending) A/C
    • RBS Back up A/C
    • Barclays Old A/C
    • Nationwide Old A/C
  • rb10
    rb10 Posts: 6,334 Forumite
    Lith wrote: »
    Cheers,

    im with HSBC so no point to go with them then.

    Whilst they may use HSBC as their clearing bank, HSBC don't have anything to do with running your account.
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    No mention on their website about their fees - so they offer free personal banking?
    "You were only supposed to blow the bl**dy doors off!!"
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