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Buyer hasn't paid postage

2»

Comments

  • easyhost
    easyhost Posts: 424 Forumite
    go_cat wrote: »
    If he doesn't pay within 4 days file a NPB with ebay and explain they wouldn't pay postage

    if they paid and you refunded you wont be able to file a NPB. this has happened to me in the last few days where a buyer paid but the email he used was fake, so i refunded the paypal account as 9/10 he would have used a stolen PP account, since then the buyer has made no contact with me so when i went to make a NPB against them i got the message that their records show i refunded so a NPB cannot be made and all ebay say is use the cancel transaction link to get the FVF back if the buyer agrees.
    i have told them no as the buyer has used a fake email and stolen pp account so i am legally entitled to all fees refunded.
  • jazabelle
    jazabelle Posts: 1,707 Forumite
    Really good news, he paid again today with postage and an apology. So my vibes were wrong, it was just an error. Phew!
    "There is no medicine like hope, no incentive so great, and no tonic so powerful as expectation of something better tomorrow." - Orison Swett Marden
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