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Returning - Dell Laptop - Inspiron 6400

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Comments

  • You tell Dell they had no right installing rubblish software onto the pc the you bough and trying to get tho to them that you have an ISP and you dont want to spend 30 minutes + removing their software, and they just say o we put it on there for are customers. O wait a minute did I ask for MY pc to be filled up with ISP software and 30 day trails NO I DID NOT. I say why not have those rubbish software on a CD so if the customer(end user) wants to put the software on they can do so and the dell person just said o we put it on for our customers. How stupid of dell. So my advice is do a clean install and wipe all the rubbish software off that stupid dell put on it.
  • You tell Dell they had no right installing rubblish software onto the pc the you bough and trying to get tho to them that you have an ISP and you dont want to spend 30 minutes + removing their software, and they just say o we put it on there for are customers. O wait a minute did I ask for MY pc to be filled up with ISP software and 30 day trails NO I DID NOT. I say why not have those rubbish software on a CD so if the customer(end user) wants to put the software on they can do so and the dell person just said o we put it on for our customers. How stupid of dell. So my advice is do a clean install and wipe all the rubbish software off that stupid dell put on it.

    i believe the way dell install windows onto their pcs and laptops is via a image file because its quicker to put that on each hard drive and put that harddrive in a computer and let the end user configure it a bit :),

    personally i actually liked the bloatware dell installed on my notebook (inspiron e1505/6400) gave me a chance to give the core duo processor a test of how it handles multi tasking :P.
  • Ashok_2
    Ashok_2 Posts: 807 Forumite
    I have had countless problems with my Alienware laptop bought in June, and I requested a refund 2 months after the purchase, but they refused, saying they would only give me a refund if I returned the laptop to them and they could not fix/replace? But I've had 2 internal things replaced already, and it is ongoing.. Am I entitled to a refund?
  • imho
    imho Posts: 2,515 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    DellCA.what a pity all your Dell staff are not like you. I have now given up with ever contacting Dell again.My computer is not even 4 weeks old,and so far i have had no help,through phone calls and emails !
    I get all the help i need from pcadvisor web page !
  • streather wrote:
    i believe the way dell install windows onto their pcs and laptops is via a image file because its quicker to put that on each hard drive and put that harddrive in a computer and let the end user configure it a bit :),

    personally i actually liked the bloatware dell installed on my notebook (inspiron e1505/6400) gave me a chance to give the core duo processor a test of how it handles multi tasking :P.

    Maybe so, but after all you build the pc to want YOU want not want DELL wants.
  • imho
    imho Posts: 2,515 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    addictive_saver.If you run bealrac advisor it will tell you what your service tag is.Plus its good to run that to know what bits and bobs you have on your computer,i always print it out,cause it has my programs and serial numbers . And if like me something happens to your computer and you havnt backed everything up to a external,you have all your programs and serial number in print
  • blondie21
    blondie21 Posts: 582 Forumite
    Hi,

    As most of you will agree that one cannot avoid having problems with Dell Laptops...

    I bought Inspiron 6400 in July 2006 and paid using my Credit card.

    I have been going through many problems with it :

    1. I had a problem with my Sound-card with lots of problems with Mic.
    Got the motherboard replaced
    2. DVD RW drive was not able to read CDs/DVDs
    Got the drive replaced
    Now the latest problem is again with the DVD RW drive...:mad:

    I did lot of research and found that Dell laptops come with lots of 'in-built' problems..

    Can I think of returning this laptop and claim full refund as I am still in Warranty period and already have had many problems..

    Any thoughts?? :o

    Regards,
    addictive_saver
    I too am having problems with my Dell 6400 laptop bought in july 2006. can i honestly send it back ? how ?
    i m fed up wih Dell ignoring me about it.it sprints extra letters loads of them and it keeps freezing.
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