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Trojan viruses

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13

Comments

  • RussJK
    RussJK Posts: 2,359 Forumite
    edited 27 May 2011 at 4:26PM
    I have a few more suggestions if you're interested. Some security, some general.

    1. Since other users appear to be downloading trojans and rogue applications, then I would suggest you set everyone other than yourself to Limited accounts. Do this by going into Control Panel > User accounts, and find the option to Manage User accounts, then Change User accounts. It's fairly straightforward. Doing this will reduce the risk of them installing an item of malware. Of course they'll whinge when they want to install something legit, so it's up to what you think will work in your home.

    Add Malwaredomainlist to Hostsman:
    2. Run Hostsman, then press File > Run as Administrator so all the buttons are no longer grey.
    3. Press 'Hosts' then 'Manage Update Sources'. Press Add Source, and put in:
    Name (ex: Example's hosts file: Malware Domain List
    File name or URL: http://www.malwaredomainlist.com/hostslist/hosts.txt
    and then OK, close to get back to main screen of Hostsman
    4. press the Update Hosts button (the middle icon) and make sure it's set to 'overwrite current hosts', then press Update to combine the two. Malwaredomainlist is more frequently updated than MVPS.
    5. Press Tools, then Flush DNS cache. You should update the hosts file regularly.

    General cleanup/speedup:
    6. Take a look at the toolbars and browser helper objects you have (e.g. Google, HP Print Enhancer) and consider if you need them. If not, uninstall them.
    7. Uninstall Mcafee Security Scan Plus (not needed)
    8. Consider turning off Teatimer/SDHelper for Spybot - most techies tend to as they can cause conflicts.
    9. I wouldn't use the Spybot immunise feature if you're using Hostsman, or if you do then run Hostsman straight afterwards to fix the hosts. The immunise function affects the HOSTS file as well as activex & trusted zones for the browser. Great feature but dedicated HOSTS blocks such as MVPS/MalwareDomainList are better.

    10. If you press Start, type in msconfig, then look in the Startup tab, you'll see plenty that can be unticked in order to improve the performance of the machine (to have less running). Untick items, and if you find you need them then just retick them. Some suggestions:
    [HostManager] C:\Program Files\Common Files\AOL\1269802939\ee\AOLSoftware.exe
    [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    [SSClearCloudTrayApp] C:\Program Files\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
    [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
    [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - Startup: StarOffice 9.lnk = C:\Program Files\Sun\StarOffice 9\program\quickstart.exe

    You can always run the programs manually if you want to. The Clearcloud utility doesn't need to run all the time as the DNS settings are fixed (unless malware alters it, but hopefully it doesn't come to that). If you can't find something in msconfig, then run the program and go to the options/configuration to find a way to stop it running at Windows start.

    10. Press Start, type in services.msc then look for each instance of "google". You can press G to quickly navigate to them. Double click on each, and change their startup type to 'Manual' or 'Disable'. If you set to manual, then they'll only run when needed. If disabled, they won't run at all. I would set to disabled personally, and uninstall the google toolbars ;)
  • interlcore
    interlcore Posts: 198 Forumite
    aliEnRIK wrote: »
    Why have you installed spybots security suite?

    I thought it was best to. Shall I remove it?
  • RussJK
    RussJK Posts: 2,359 Forumite
    p.s. the link for TFC is working again :)
    http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

    If you run it, remember to reboot afterwards.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    interlcore wrote: »
    I thought it was best to. Shall I remove it?

    I would certainly recommend it

    Use AVAST or AVIRA as your main av
    COMODO if you feel you must use a firewall (really not needed so long as windows firewall is on)

    SANDBOXIE is best for browsing

    MALWAREBYTES as a secondary scanner no matter what else you use
    :idea:
  • RussJK
    RussJK Posts: 2,359 Forumite
    Only problem is forcing everyone else on his computer to browse in a sandbox, as it's the other users who are getting the trojans and the fake AVs.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    If its other people doing it, then its probably best to go and buy kaspersky or suchlike. Something that would force them to react
    :idea:
  • interlcore
    interlcore Posts: 198 Forumite
    edited 27 May 2011 at 5:26PM
    RussJK - I have done the pointers in your list but couldn't do all of them. I didn't know what to do with 1, 8, not sure if I've done 9 correctly and 10 didn't have what you had listed so I was afraid to touch the things that were listed.
    I've done TFC. For some reason Spybot security suite is not uninstalling. Says it is but the green bar is not shifting. Am I safe to continue doing my business?

    Here's the latest Hijack This log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 17:23:44, on 27/05/2011
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Program Files\Freecorder\FLVSrvc.exe
    C:\Program Files\Common Files\AOL\1269802939\ee\aolsoftware.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
    C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Sun\StarOffice 9\program\soffice.exe
    C:\Program Files\Sun\StarOffice 9\program\soffice.bin
    C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files\Spybot - Search & Destroy 2\unins000.exe
    C:\Users\Jones\AppData\Local\Temp\_iu14D2N.tmp
    C:\Windows\system32\net.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\net1.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\program files\aol\aol broadband toolbar 5.0\AolTbServer.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
    C:\Windows\system32\taskeng.exe
    C:\Users\Jones\Downloads\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medion.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://medion.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost #[IPv6]
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Broadband Toolbar 5.0\aoltb.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AOL Broadband Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Broadband Toolbar 5.0\aoltb.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Freecorder FLV Service] "C:\Program Files\Freecorder\FLVSrvc.exe" /run
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1269802939\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [SSClearCloudTrayApp] C:\Program Files\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files\FileHippo.com\UpdateChecker.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - Startup: StarOffice 9.lnk = C:\Program Files\Sun\StarOffice 9\program\quickstart.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol broadband toolbar 5.0\resources\en-GB\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4846BBA3-4987-403D-BFB4-04CAA89F5015}: NameServer = 74.118.212.1,74.118.212.2
    O17 - HKLM\System\CS1\Services\Tcpip\..\{4846BBA3-4987-403D-BFB4-04CAA89F5015}: NameServer = 74.118.212.1,74.118.212.2
    O17 - HKLM\System\CS2\Services\Tcpip\..\{4846BBA3-4987-403D-BFB4-04CAA89F5015}: NameServer = 74.118.212.1,74.118.212.2
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: Spybot-S&D 2 Firewall Service (SDFirewallService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFWSvc.exe
    O23 - Service: Spybot-S&D 2 Monitoring Service (SDMonitorService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDMonSvc.exe
    O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
    O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
    O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
    --
    End of file - 10272 bytes
  • RussJK
    RussJK Posts: 2,359 Forumite
    Well with number 9, just don't do Immunise from Spybot any you'll be fine. With 8, it might be an idea just to uninstall Spybot completely, then reinstall without Teatimer, SDHelper, etc when it asks. Spybot is a bit obsolete with Malwarebytes and a HOSTS block onboard.

    With 10, try instead going back into MSCONFIG, and choose the SERVICES tab. Press 'hide all Microsoft services' checkbox, and it'll just show 3rd party services. When you untick them in msconfig, it disables them completely. Just untick any google ones. If they still don't appear, it must be because you uninstalled the google toolbar :)

    For changing the user accounts - press Start, then type in User Accounts and enter.
    a. Select 'Manage another account'
    b. It'll show a list of all the user accounts. There should be only one Administrator account, ideally one you just use when you want to make changes and that only you have the password for. All other user accounts - especially those belonging to the users who have downloaded trojans - should be called a 'Standard user'. If they aren't, then select one of them.
    c. Press 'Change the account type' then change the setting to 'standard user' and then save the changes by clicking below on 'Change Account Type'.
    d. Do the same process for each account other than the main administrator account you use.

    The effect of the above is that if your nephew tries to change system settings or install a program, he'll need to type the administrator password in (i.e. your password). This will make it less likely that he can infect your computer, although it won't prevent all threat types.
  • interlcore
    interlcore Posts: 198 Forumite
    Thanks RussJK! I have done all you have said, including reinstalling Spybot.

    Here's the latest Hijack This log (fingers crossed I'm ok to go):

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 17:46:56, on 27/05/2011
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Program Files\Freecorder\FLVSrvc.exe
    C:\Program Files\Common Files\AOL\1269802939\ee\aolsoftware.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Sun\StarOffice 9\program\soffice.exe
    C:\Program Files\Sun\StarOffice 9\program\soffice.bin
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\program files\aol\aol broadband toolbar 5.0\AolTbServer.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Users\Jones\Downloads\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medion.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://medion.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost #[IPv6]
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Broadband Toolbar 5.0\aoltb.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AOL Broadband Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Broadband Toolbar 5.0\aoltb.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Freecorder FLV Service] "C:\Program Files\Freecorder\FLVSrvc.exe" /run
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1269802939\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [SSClearCloudTrayApp] C:\Program Files\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files\FileHippo.com\UpdateChecker.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - Startup: StarOffice 9.lnk = C:\Program Files\Sun\StarOffice 9\program\quickstart.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol broadband toolbar 5.0\resources\en-GB\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4846BBA3-4987-403D-BFB4-04CAA89F5015}: NameServer = 74.118.212.1,74.118.212.2
    O17 - HKLM\System\CS1\Services\Tcpip\..\{4846BBA3-4987-403D-BFB4-04CAA89F5015}: NameServer = 74.118.212.1,74.118.212.2
    O17 - HKLM\System\CS2\Services\Tcpip\..\{4846BBA3-4987-403D-BFB4-04CAA89F5015}: NameServer = 74.118.212.1,74.118.212.2
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    --
    End of file - 8413 bytes
  • RussJK
    RussJK Posts: 2,359 Forumite
    I'd disable the spybot security centre service, all it does is warn if Spybot's definitions are out of date - hardly a serious issue if true, and not worth the system resources for it to keep checking.

    Start > Msconfig > Services > Hide Microsoft services, then untick Spybot's entry

    Could you confirm that in MSCONFIG > Startup, that you have unticked these entries: all Adobe, Quicktime, Sun Java, Clearcloud
    You don't need any of them running at startup, just slows the system down.
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