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BT Braodband Complaints number or e-mail?

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Comments

  • manna777
    manna777 Posts: 407 Forumite
    edited 27 June 2011 at 5:39PM
    Well I can honestly say BT call centre India have done my head in joined BT on 8th June the biggest mistake of my life all was great for a week then we dropped to getting less than 1/2 a meg spend ever couple of days on phone to them to have service boosted and fault log let them in my pc today we have .23 and call centre India have told me nothing wrong with equipment/line - that the hardwired pc and xbox and 2 laptops and phones all have fault................!!!!!! can we do as this is so poor cannot work from home- help. Can I cancel and return everything as they have not supplied the service we have 42 speedchecker logs from the last few days with orange and rest with bt
    Back and on a mission:cool:
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi manna777

    I have just seen you post and would like to look into the speed issues that you are having, if you check out my profile section you will find my contact info. Send over your details and I will run some checks for you.

    Regards David
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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