Refused DLA

TOBRUK

jetta_wales wrote: »

I agree the letters are dreadful and then if you ask for a reconsideration they just send you pretty much exactly the same letter again just two weeks later, feels pretty much like a slap in the face tbh.

This is why I posted my positive experience about writing and asking for a reconsideration. They did change their mind in my case but if they hadn't I would have gone to appeal.

Alter_ego

Read post #3 again, there's a lot of sense there. DLA are not saying you don't have problems. They need to know what help you need and how often, etc

TOBRUK

Ralphy101 wrote: »

Thank you for your kind words guys.

I feel much better today - i called them yesterday and explained why i need help and stuff - going through the points on the letter where they said i dont .

Taking your advice on board - i will follow this up with a letter also - as you say it is much better getting your point across in writing.

Glad you are feeling a bit better today. The fact that you write a letter is not only about getting your point across - you have it in black and white and you will get a response by letter. Keep all correspondence safe for future reference.

When you phone them to explain you don't know who you are talking to and whether they are making notes (perhaps not correct!) and they may give you the wrong information! With having their correspondence - they can't deny what they have stated in a letter!

Ralphy101

Alter_ego wrote: »

Read post #3 again, there's a lot of sense there. DLA are not saying you don't have problems. They need to know what help you need and how often, etc

I responded with post #5

Alter_ego

Ralphy101 wrote: »

I responded with post #5

Yes but they (post 5) seem to be things you already have. What do you need in addition? How often?

jetta_wales

Alter_ego wrote: »

Yes but they (post 5) seem to be things you already have. What do you need in addition? How often?

Are you trying to be ridiculous on purpose?

Alter_ego

jetta_wales wrote: »

Are you trying to be ridiculous on purpose?

Not at all, As I understand DLA ,it's to pay for extra care needs that your condition requires you to obtain. Hence I asked what the OP needs in addition to what already exists. The OP's partner is apparently fulfilling a least some needs already.

clemmatis

Alter_ego wrote: »

Not at all, As I understand DLA ,it's to pay for extra care needs that your condition requires you to obtain. Hence I asked what the OP needs in addition to what already exists. The OP's partner is apparently fulfilling a least some needs already.

DLA is for care/mobility needs. They are "extra" only in the sense that non-disabled people don't have those needs. It doesn't matter whether a claimant is (or is not) already getting care.

spherelance

Alter_ego wrote: »

Not at all, As I understand DLA ,it's to pay for extra care needs that your condition requires you to obtain. Hence I asked what the OP needs in addition to what already exists. The OP's partner is apparently fulfilling a least some needs already.

With such a lack of understanding about DLA I can only assume you work as a decision maker for DWP, they haven't got a clue either.

Alter_ego

spherelance wrote: »

With such a lack of understanding about DLA I can only assume you work as a decision maker for DWP, they haven't got a clue either.

You are entitled to think what you will, What is your advice to the OP?