compensation for power cut 2 days?

utility_csa

Buzby wrote: »

As a commercial user, if the outage is caused by the supplier's incompetence, then any losses (which will need to be substantiated) will not unreasonably be met by the supplier, he needs to call customer services and explain his business suffered an enforced closure due to their sub-contractor terminating the incorrect supply.

Do remember, if the disruption was caused by emergency works, this will not apply and he needs to claim on his business insurance for disruption to trading.

OP stated it was caused by storms, so wouldn't be legible to claim for financial loss in this case i believe.

Anyway contact your local DNO direct to make a claim its usually alot easier than bothering via your supplier.. Scottish Hydro Electric Power Distribution 0800 048 3515

Try and find proof of your shopping ( a receipt is handy ) and usually they will just pay out as long as you don't take the mickey with costs.

Terrylw1

sm20000 wrote: »

My friend has a take away and his gas was disconnected by mistake by the supplier although he had paid the bill. Now they agree that they had made a mistake. How muc e can claim?

That doesn't sound like a distribution issue since that would have nothing to do with bill payment.

Are you sure the supplier caused the cut off? If so, you need to establish why first but compensation would be based on complaint, not any guaranteed standard.

If you find it was not the supplier, post more.