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PPI Paid back in full --cahoot

Thank you Moneysavingexpert.com for your help:beer:

I sent my Letter to Cahoot 2 weeks ago and today I have had a letter confriming, that they will be paying me the full premiums back.

Below is a copy of what i sent , I hope this helps anyone else

good luck


letter:-

Head of Service Relationship
Cahoot
Friars House
Manor House Drive
Coventry
CV1 2ZA
Dear Sir or Madam,
Re: Account number: *****************
I am writing in relation to the above payment protection (PPI) policy which I believe was mis-sold to me.
I believe you have not treated me fairly for the following reasons;

• The PPI was added without my knowledge.

• You have been punished by the Financial Services Authority for failing to treat customers fairly and I do not believe that the PPI I bought was sold in my best interest.

• I was sold a insurance premium policy that was not fully explained to me as the whole cost of the insurance was not made clear to me.

• When I cancelled my insurance I was not offered any Refund.


Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.

I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint.
Yours faithfully,
[Your signature]
[Your name]


regards

Phil
«1

Comments

  • steven5andhu
    steven5andhu Posts: 14 Forumite
    Did you see the PPI breakdown on your statement ?

    Ive just recieved my agreement from cahoot but the PPI box remains unticked

    I took out a flexi loan in 2003
  • mazy_m
    mazy_m Posts: 661 Forumite
    Part of the Furniture Combo Breaker
    wooooohooo good for you!! bet you're well pleased and after only two weeks!!
    A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."
  • phillmarsh
    phillmarsh Posts: 10 Forumite
    STEVEN5ANDHU,,Hi, yes the PPI was detailed on the statement. I would just send them the letter, if you are unsure It will cost you just over a £1 to post it recorded, if you have been paying PPI you will get it back , if you didn't im sure they will confrim in writing.
    good luck
  • Lynner
    Lynner Posts: 3 Newbie
    Firstly, well done on the successful claim :)

    I am in the process of reviewing the many credit agreement I had in place, Cahoot being one of them.

    Today I received from them a copy of my Credit Agreement but they haven't enclosed the T&Cs even although I requested these.

    Can you please let me know if the PPI cover was clearly noted on your Credit Agreement as I can't see a mention of it anywhere on mine for either my Flexi-Loan or Credit Card agreement. Both of these were taken out in 2001 though.

    Any help you could give would be greatly appreciated :)
  • phillmarsh
    phillmarsh Posts: 10 Forumite
    Lynner wrote: »
    Firstly, well done on the successful claim :)

    I am in the process of reviewing the many credit agreement I had in place, Cahoot being one of them.

    Today I received from them a copy of my Credit Agreement but they haven't enclosed the T&Cs even although I requested these.

    Can you please let me know if the PPI cover was clearly noted on your Credit Agreement as I can't see a mention of it anywhere on mine for either my Flexi-Loan or Credit Card agreement. Both of these were taken out in 2001 though.

    Any help you could give would be greatly appreciated :)

    I did not have the credit Agreement available. but PPI was on each credit card statement.

    with the credit agreements that i have been unsure if PPI cover was included, I have just sent them the same letter. worst case its cost me a stamp.

    Good luck with your claims
  • Dear Phillmarsh,
    A big, big thank you. I have used the letter you so helpfully posted. I came across the account number for my cahoot flexi loan in a complaint letter I had written back in 2005. I didn't get anywhere then and had long since given up hope of ever getting this money back.
    However, with your letter I have successfully managed to claim back a substantial amount of money. Thank you so much.
  • dobedo
    dobedo Posts: 6 Forumite
    Part of the Furniture First Post Combo Breaker
    Hi Phil

    Thanks for your letter. I am in the process of contacting Cahoot for my account details as I no longer have any information from a loan taken out in 2004 and paid off in 2009. I have since moved house and changed my surname. Once I have the details i need I will then use your letter. I will also look into the possibility that nothing was questioned on my pre existing medical condition which I doubt now they would have paid out for which I was not aware at the time i took out the loan. Did you also send the questionnaire about your account/loan/ppi which is on the moneysaving expert site with your letter or was your letter alone enough? Did they pay out after only one letter?

    Many thanks

    Dobedo
  • dobedo
    dobedo Posts: 6 Forumite
    Part of the Furniture First Post Combo Breaker
    ps does anyone have the correct and up to date address to contact Cahoot/Sandander to request my account details in order to start my ppi claim??? (I dont want to be sending information to the incorrect address)

    hope someone can help?? :)
  • rv02
    rv02 Posts: 32 Forumite
    Does anyone kow what address to write to in order to get a copy of my Cahoot loan which I had in 2004. I wrote to Santander and they ssaid they have no records of this

    Thanks again and sorry for asking the same questions as others
  • bwatt00
    bwatt00 Posts: 911 Forumite
    I had a loan with cahoot the flexi loan they had way back lets say im still paying it now,how do i find out if i have been paying ppi as i did not want this and cancel it if i am, i want to make a claim if i have been paying,for a good few years now they was taken over by santander who i am paying now,so who do i compalin too,whats the address i complain to if someone can post up the details here it would be great,do i complain to santander but it was not them i started the loan with.
    Treat everyday as your last one on earth! and one day you will be right.
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