Getting bond/deposit back

tbs624

Phoebe- wrote: »

Okay, I've found it, for some reason it wouldn't show on my name, but did from my partners. We're both registered on the certificate I've just viewed online. But anyways, I've sent them an email. So it is 10 workings days they're meant to give it back?

As I said in an earlier post, they have an initial 10 days in which to return the deposit in full OR tell you about deductions they wish to make. If deductions are proposed you and the LL should reach agreement on the matter within a further 10 days or refer to adjudication or the courts. Any undisputed amount should be returnes promptly.

From the scheme FAQs:

"The landlord or the agent must tell the tenant within 10 working days of the end of the tenancy if they propose to withhold any of the deposit. The landlord/agent should attempt to resolve the dispute within 10 working days. If they cannot do so, or the tenant remains dissatisfied, the dispute should be referred promptly for resolution by the TDS or the courts. "

sham63

I think it would be a good idea to phone the organisation your deposit is held with now you know who they are.

They will be able to answer all your questions.