Avast caused crash in aswSP.sys, BSOD, refuses to update

RussJK

Anyone else having issues with Avast?

For me it caused a blue screen, and the updater is saying that 'the package is broken'. Nothing else seems wrong. Some are struggling to boot Windows, or access control panel etc, if their problems are even related.

I've given Avast a go for the last 4 months, and in that time there's been multiple bad updates causing significant false positives on websites. Now this... whatever it is.

Losing faith in this product definitely.

Over ten years of Avira Antivir free without issue other than the occasional FP, but Avast has been a big headache.

philbostavros

Hi

I've been using Avast for over a year now, ever since I got my new HP laptop.

I have Windows 7 and have not had any problems with Avast updates. My son is an IT manager and he recommended Avast and uses it himself.

Andrew1472

Nothing amiss here, touch wood!
It updated and ran a full scheduled scan this morning with no issues.
I'll be keeping an interested eye on what you find.
Hope you get it sorted without too much hassle.

davb

I had the same BSOD a couple of weeks ago. After googling, and Avast forums etc the only solution seems to be the old fashioned uninstall and reinstall Avast. I suspect it's related to a corrupted update, but it's easier to reinstall than hack it out.

RussJK

philbostavros wrote: »

I've been using Avast for over a year now, ever since I got my new HP laptop. I have Windows 7 and have not had any problems with Avast updates.

They've been getting better at reversing the bad updates:
http://forum.moneysavingexpert.com/showthread.php?t=3184556

I still think that basic quality control should find the issues before they're released.

RussJK

davb wrote: »

I had the same BSOD a couple of weeks ago. After googling, and Avast forums etc the only solution seems to be the old fashioned uninstall and reinstall Avast. I suspect it's related to a corrupted update, but it's easier to reinstall than hack it out.

Think I might just uninstall it for now, and go back to Avira. I shouldn't have 'fixed what wasn't broken', and should have just stuck with Avira in the first place.

Did a system restore; as event viewer was doing the "you must close all dialog before you can exit" trick, which I've only seen on other people's systems before.

free4440273

philbostavros wrote: »

Hi

I've been using Avast for over a year now, ever since I got my new HP laptop.

I have Windows 7 and have not had any problems with Avast updates. My son is an IT manager and he recommended Avast and uses it himself.

Likewise/ no issues on any of my machines /:cool:

gonzo127

no issues reported here either

GetRealBabe

gonzo127 wrote: »

no issues reported here either

Hi

Same here: did a automatic update and the scheduled scan ran. I've never had any problems with Avast.

RussJK

Looks like it's just me for a change Thanks for the feedback.

Eventvwr works correctly now after system restore and uninstalling Avast.

geordieracer

Nothing to report here. I did however have to update it manually yesterday as it missed its scheduled spot but thats about it.