Virus help please!

Grampus8

Hi, i'm quite new and this website is very helpful! I got a virus this week, "Essential Cleaner" couldn't do anything so booted in safe mode and system restored, then updated Malwarebytes and scanned. It got rid of 60 odd infections. It seems to be ok but wondered if i'm missing anything, here's my MalwareBytes log file and HiJack this:

Malwarebytes' Anti-Malware 1.50.1.1100


Database version: 6619

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

20/05/2011 17:45:22
mbam-log-2011-05-20 (17-45-22).txt

Scan type: Quick scan
Objects scanned: 163244
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:52:34, on 20/05/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\WinTV\WinTV7\WinTVTray.exe
C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files (x86)\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\user\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Corel File Shell Monitor] c:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [SSClearCloudTrayApp] C:\Program Files (x86)\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: AutoStart IR.lnk = C:\Program Files (x86)\WinTV\Ir.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinTV Recording Status..lnk = C:\Program Files (x86)\WinTV\WinTV7\WinTVTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{2FA36988-2E1A-4D36-80C5-C002DBA10190}: NameServer = 74.118.212.1,74.118.212.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{76A87CDF-DF3D-4448-867E-682FE5701427}: NameServer = 74.118.212.1,74.118.212.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{8653559A-460B-4790-B30B-91A3A76A62F3}: NameServer = 74.118.212.1,74.118.212.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{2FA36988-2E1A-4D36-80C5-C002DBA10190}: NameServer = 74.118.212.1,74.118.212.2
O17 - HKLM\System\CS2\Services\Tcpip\..\{2FA36988-2E1A-4D36-80C5-C002DBA10190}: NameServer = 74.118.212.1,74.118.212.2
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\Program Files (x86)\WinTV\TVServer\HauppaugeTVServer.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TriDef Service (TriDefService) - Unknown owner - C:\Program Files (x86)\TriDef 3D\TriDef\Common\TriDefService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14115 bytes

Anything to worry about it any of this?? I've had to delete some weblink

Many thanks! in anticipation :T

aliEnRIK

Please open malwarebytes, goto LOGS and post the WHOLE of the log that removed everything

irace

I always use Microsoft Security Essentials and Uniblue Registry cleaner - seems to do the job.

I always used to use AVG free, Ad-Aware, and Spybot Search and destroy - all of which are free from download.com - but I still seemed to get Virus'

Grampus8

2 logs, 1 after I updated the database again

Malwarebytes' Anti-Malware 1.46


Database version: 4686

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

18/05/2011 12:50:27
mbam-log-2011-05-18 (12-50-27).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 296194
Time elapsed: 1 hour(s), 17 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 46
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 8
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\clickpotatoliteax.info (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c55ca95c-324b-451c-b2d2-6e895aa75fec} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{30b15818-e110-4527-9c05-46ace5a3460d} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{618aad04-921f-44c2-be38-c0818af69861} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b5d2ed96-62f9-4c2c-956d-e425b1f67337} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d3a412e8-1e4b-47d2-9b12-f88291f5afbb} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1602f07d-8bf3-4c08-bdd6-dddb1c48aedc} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1602f07d-8bf3-4c08-bdd6-dddb1c48aedc} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ac6d819e-aa8f-4418-a3bb-d165c1b18bb5} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{ac6d819e-aa8f-4418-a3bb-d165c1b18bb5} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\clickpotatoliteax.info.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\clickpotatoliteax.userprofiles (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\clickpotatoliteax.userprofiles.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\menubuttonie.buttonie (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{814baa91-dc22-4350-87d6-0c86e93f7f08} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{419eda30-6dff-432c-b534-e15d899abee4} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7a3d6d17-9dd5-4c60-8076-d1784dabaf8c} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\menubuttonie.buttonie.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.hbax (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.hbax.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.hbinfoband (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.hbinfoband.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.iebutton (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.iebutton.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.iebuttona (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.iebuttona.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.rprtctrl (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport2.rprtctrl.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0eb3f101-224a-4b2b-9e5b-df720857529c} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a1f1ecd3-4806-44c6-a869-f0dadf11c57c} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{b035ba6b-57cd-4f72-b545-65be465fcaf6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d44fd6f0-9746-484e-b5c4-c66688393872} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{db38e21a-0133-419d-92ad-ecdfd5244d6d} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{eb620c54-e229-4942-87ce-e717109fc8c6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{a078f691-9c07-4af2-bf43-35e79eecf8b7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{69725738-cd68-4f36-8d02-8c43722ee5da} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\shoppingreport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\MenuButtonIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ClickPotatoLite (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions\clickpotatolite@clickpotatolite.com (Adware.ClickPotato) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files (x86)\ClickPotatoLite (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0 (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\firefox (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\firefox\extensions (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\firefox\extensions\plugins (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato (Adware.ClickPotato) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\ClickPotatoLiteSAAX.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\ClickPotatoLiteSABHO.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\ClickPotatoLiteUninstaller.exe (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\firefox\extensions\plugins\npclntax_ClickPotatoLiteSA.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\plugins\npclntax_ClickPotatoLiteSA.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files (x86)\ShoppingReport2\Uninst.exe (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\About Us.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Customer Support.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Uninstall Instructions.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.




Malwarebytes' Anti-Malware 1.50.1.1100


Database version: 6610

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

18/05/2011 20:32:49
mbam-log-2011-05-18 (20-32-49).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 313522
Time elapsed: 43 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ScanQuery Service (Adware.Agent.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ScanQuery (Adware.ScanQuery) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ScanQuery (Adware.ScanQuery) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64} (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\chrome (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\defaults (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\defaults\preferences (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\scanquery (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\programdata\scanquery (Adware.ScanQuery) -> Quarantined and deleted successfully.

Files Infected:
c:\programdata\scanquery\scanquery129.exe (Adware.Agent.Gen) -> Quarantined and deleted successfully.
c:\program files (x86)\scanquery\scanquery.dll (Adware.Agent.Gen) -> Quarantined and deleted successfully.
c:\program files (x86)\scanquery\scanquery.exe (Adware.Agent.Gen) -> Quarantined and deleted successfully.
c:\program files (x86)\scanquery\uninstall.exe (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\Users\user\downloads\VLCSetup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\chrome.manifest (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\install.rdf (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\chrome\scanquery.jar (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\defaults\preferences\prefs.js (Adware.ScanQuery) -> Quarantined and deleted successfully.

Grampus8

any help? I daren't do anything!

Browntoa

please follow this

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

and post the log file

The_Grandmaster

Is this what you were seeing: Remove Essential Cleaner (Uninstall Guide) (scroll down a bit)

Grampus8

The_Grandmaster wrote: »

Is this what you were seeing: (scroll down a bit)

Yes, AlienRik asked me to post the log so i have?

Grampus8

Browntoa wrote: »

please follow this



and post the log file

I have up there!

The_Grandmaster

Sorry Grampus8 - you've misunderstood Browntoa. Will copy out alienRIK's usual instuctions below (from 26), which was what Browntoa was asking you to do.

Please run COMBOFIX
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Shut down your anti virus
Follow the simple instructions it gives
Post the COMPLETE log it creates here (Split into sections if need be) ~ if there are loads of 'SNAPSHOT' pages then leave them out

If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
(If no log comes up or you lose it, COMBOFIX.TXT can be found in C drive)

aliEnRIK

Clearly 'clear cloud' didnt stop you getting infected like it claims
Id recommend uninstalling that (Use SANDBOXIE if you want to be safe browsing the web)

Follow the instructions as per post #10