After renewal

ironwright

how long does it take to get new amounts?

I updated on Tuesday, do you think if i called wtc office they can give me my amended figures?

Thanks

pipscot

ironwright wrote: »

how long does it take to get new amounts?

I updated on Tuesday, do you think if i called wtc office they can give me my amended figures?

Thanks

Hi
It takes approximately 2 weeks to receive your new paperwork. If you call them, they may have your new figures but they are telling people not to ring within the first 2 weeks of renewal (it clogs up phone lines when others are trying to get through to renew) and they have been a bit abrupt with others who have tried to ring for updates.
I would personally wait until tuesday 31st before contacting them but you will probably receive your paperwork before then.

ironwright

yeah i will wait lol, thanks

taffy83

i renewed over the phone on saturday and i received my tax credits as normal today but i had a extra £10, so i phoned them up and they gave me my new amounts of working tax and child tax but they said these were provisional as my award as still not been updated

LLM

I called on Monday (or was it Tuesday?!) and they advised to wait until 30th May before getting in touch again.

Am hoping that it's sorted sooner rather than later as they owe me a lump sum that has already been spent a million times over in my head

ironwright

haha.

I got £2400 last year, considering we only get £10.50 per week, it was a nice surprise lol

LLM

ironwright wrote: »

haha.

I got £2400 last year, considering we only get £10.50 per week, it was a nice surprise lol

Wow! That's great!! I am expecting at least £700 but we massively over estimated our income and the difference between the payment brackets for what we were getting and what we should have been getting is at least another £700 so don't know if we'll get that or not... I just keep checking the bank daily in anticipation lol!:rotfl:

Lea28

Hi

I renewed saturday and called yesterday, I was glad I did because he told me my new amounts which were a bit of a shock. I had a small overpayment and they have reduced my payments by £25 per week, it may not sound a lot to some but it's a big hit for us each week.

However, he did not tell me that I had an extra payment that went in today at £80 so it was not all bad. God knows how that system works :rotfl:

LLM

I checked my bank this morning and had a payment of £180 from them on top of my normal payment, called them and they gave me our new amounts which are about £30 p/w more than we have been getting but couldn't tell me if there were any more one off payments to come to me as my renewal had not yet been finalised.

Not bad considering I only renewed on Tuesday!