Sainsbury's is withholding £10 change from Shopping

stebiz

Oh dear, dear, dear. I can understand your frustration and having issued many a court summons, may well have done similar.

Here we go:

As mentioned before. Firstly if they have offered to pay you your £10 plus costs, then the court would take a very dim view on you wasting their time and would likely look at it as vexatious.

Have Sainsbury's offered to pay your costs as well? Did you in fact issue a letter before action?

vsander

stebiz wrote: »

Oh dear, dear, dear. I can understand your frustration and having issued many a court summons, may well have done similar.

Here we go:

As mentioned before. Firstly if they have offered to pay you your £10 plus costs, then the court would take a very dim view on you wasting their time and would likely look at it as vexatious.

Have Sainsbury's offered to pay your costs as well? Did you in fact issue a letter before action?

Ys, I have written to Sainsbury's before action and have followed protocol.

vsander

Thank you everyone for all your replies. I leave it as that.

DCFC79

Why have you deleted the OP

maninthestreet

The OP got post-posting remorse....

liam8282

maninthestreet wrote: »

The OP got post-posting remorse....

Or just went and picked up their £10?

pendulum

By deleting your first post noone can benefit from the advice given in the future. Boo.

Booooo.

Booooooooooo.

DCFC79

Forwandert wrote: »

From your initial post if i have this right,

You were shortchanged and contacted them and the short changing was confirmed,

You went into store and had very poor customer service and was refused the £10 you had been shortchanged,

You contacted Sainbury's again and they asked you to go back again which you have refused as you don't wish to enter the store again and asked for your £10 via other means which they have been unable to do for some reason or other,

If that is the case Sainbury's are offering to repay you at the place you where shortchanged and you have refused payment, i think you have had very bad customer service, have you had any sort of apology over the way you where treated when you went to claim your money back and humiliated?

this seems to be the gist of what happened